Tribunal Record

Prime Property Management — tribunal record

Prime Property Management appears in 8 published First-tier Tribunal service charge decisions in our corpus; across the 55 individually challenged items in those cases, 27.3% were reduced or disallowed by the tribunal. (n=8, as of 4 July 2026)

About these figures: Outcomes reflect disputes that reached the First-tier Tribunal, not portfolio-wide quality. Small samples are noisy; every figure links to the underlying decisions.

Median reduction by cost head where this firm was involved

Cost headItems with amounts (n)Median reduction
Repairs & maintenance160%
Other charges1196.7%
Management fees720%
Buildings insurance40%
Legal & professional costs2100%
Administration charges250%
Cleaning10%
Major works1100%

Decisions in the corpus naming Prime Property Management

Case referenceDecision dateAreaOur summary
LON/00AU/LDC/2025/09122 February 2026N7
LON/00BK/LSC/2024/03561 May 2025SW1P
LON/00AF/LSC/2024/005517 September 2024BR1
LON/00AP/LSC/2023/039423 July 2024N15Summary
LON/00BG/LSC/2023/02086 November 2023E1W
LON/00AY/LSC/2023/02183 October 2023SW9
LON/00AZ/LSC/2021/028611 July 2022SE6
LON/00AF/LSC/2020/035723 November 2021SE26

What tribunals have said

The passages below are quoted verbatim from published tribunal decisions in which Prime Property Management appears; each links to the full public decision on GOV.UK. We publish only the tribunal's own words — never our characterisation.

“Whilst the tribunal agrees that there appears to have been some weaknesses in the supervision of the installation of the windows and is surprised that there are still some outstanding issues, it also notes that the applicant, Ms Chu, urged Prime Management to pay the contractor.”
The tribunal in LON/00AZ/LSC/2021/0286, of Prime Management (supervision of window installation)
“it became apparent that the directors of the Respondent had misinterpreted this covenant to include a wider obligation to repair the windows.”
The tribunal in LON/00BK/LSC/2024/0356, of Respondent's directors (26-27 Medway Street Management Ltd)
“it may be that that the Respondent lacked clarity on the question of when the system was introduced as a result of a change in managing agent.”
The tribunal in LON/00BK/LSC/2024/0356, of Respondent / managing agent (regarding the five-category service charge history)

Methodology

These statistics are computed from the published decisions of the First-tier Tribunal (Property Chamber) in service charge cases (case types LSC, LIS and LDC). Each decision is parsed into a structured record — the sums challenged, the sums allowed, the outcome per cost head, and the orders made — and the aggregates on this page are recomputed nightly in plain arithmetic from those records. No figure on this page is estimated, modelled or hand-typed; each carries its sample size. Current corpus: 2,383 decisions covering 12,898 individually disputed items, last updated 4 July 2026.

Read this before quoting: Outcomes reflect disputes that reached the First-tier Tribunal, not portfolio-wide quality. Small samples are noisy; every figure links to the underlying decisions.