Managing agent & freeholder tribunal records
Tribunal outcome records for the 35 managing agents and freeholders that appear most often in our corpus of 2,383 published First-tier Tribunal service charge decisions. Every figure is computed from the published decisions and links to them. (n=2,383, as of 4 July 2026)
About these figures: Outcomes reflect disputes that reached the First-tier Tribunal, not portfolio-wide quality. Small samples are noisy; every figure links to the underlying decisions.
Each record lists the cases in which the firm appears, the outcomes by cost head, and — where the tribunal criticised a party — the tribunal's own words, quoted verbatim and linked to the published decision. Entities are only listed once their name has been reliably resolved across decisions; firms with fewer than 5 decisions are not listed.
Methodology
These statistics are computed from the published decisions of the First-tier Tribunal (Property Chamber) in service charge cases (case types LSC, LIS and LDC). Each decision is parsed into a structured record — the sums challenged, the sums allowed, the outcome per cost head, and the orders made — and the aggregates on this page are recomputed nightly in plain arithmetic from those records. No figure on this page is estimated, modelled or hand-typed; each carries its sample size. Current corpus: 2,383 decisions covering 12,898 individually disputed items, last updated 4 July 2026.
Read this before quoting: Outcomes reflect disputes that reached the First-tier Tribunal, not portfolio-wide quality. Small samples are noisy; every figure links to the underlying decisions.