We'll tell you exactly how much of your service charge could be challengeable
Upload your service charge demand, accounts and lease. Our AI cross-checks them against the Landlord and Tenant Act 1985, Section 20 consultation rules and First-tier Tribunal precedent — and gives you a single number: how much of your charge looks challengeable, and why.
Your full document audit in minutes — free, no callback, no consultation to book. Every report is human-reviewed before it reaches you.
Buying a leasehold flat instead? Try our Buyer Report for pre-purchase due diligence. Not sure yet? Try the 2-minute service charge checker.
Service charge rise and average-charge figures: The Property Institute (2024) and Hamptons (2024). Tribunal figures: ServiceCharges.AI analysis of 4,752 published First-tier Tribunal service charge decisions, of which 1,874 determined liability for a service charge — the basis for both tribunal figures above. Dispensation applications brought by landlords or agents are excluded from them. Percentages are shown to one decimal place, as computed. Last updated 3 August 2026. Not a guarantee of individual case outcomes.
Not a law firm
Information, document preparation and tribunal self-representation support — not a substitute for independent legal advice.
Your data
Documents are encrypted in transit and at rest, processed under UK GDPR, and used only to produce your report.
Delivery times
Free audit: analysis in minutes, delivered after human review. Buyer Report: within one business day. Challenge Pack: prepared from your completed audit, delivered within 2 business days.
What the free audit gives you
One report, three things you can act on immediately.
1. A challengeable-charges figure
A clear estimate of how much of your current service charge could be disputed, broken down by line item, with the legal basis for each.
2. The evidence behind it
Section 18/19/20 reasonableness checks, year-on-year cost comparisons from your own accounts, and references to the relevant law.
3. Your next step
A clear recommendation: query informally, send a Section 21 information request, or prepare a formal challenge — with our paid Challenge Pack if you want to take it further.
From free audit to resolved dispute
Start free. Upgrade only if you want to take action.
AI Audit
Upload your documents, get your challengeable-charges report.
Challenge Pack
Professionally drafted dispute letters, evidence schedule and tribunal precedent appendix — built from your completed audit.
Buyer Report
Due diligence on a flat you're buying — LPE1 pack and accounts review before you commit.
Block Plan
Ongoing accounts review and Section 20 monitoring for RTM/RMC directors and residents' associations.
Information and preparation, not legal advice
We help you understand and act on your rights as a leaseholder.
Keep paying while you dispute
Service charges should generally be paid on time while a challenge is prepared or heard. Withholding payment can put your lease at risk — our reports and packs are built around proper dispute routes, such as the First-tier Tribunal.
Self-representation support
Our reports and packs are designed to help you prepare your own case and represent yourself at tribunal, with clear documents and explanations at every step.
When you need a lawyer
For cases that need professional representation, we hand over a fully-prepared case file to a partner law firm — no consultations sold by us, no hourly billing.
Find out what you could be owed
Create a free account and upload your documents to get started.