HAV/43UB/LSC/2025/0623 — service charge decision
In HAV/43UB/LSC/2025/0623, decided 6 November 2025, the First-tier Tribunal considered 6 disputed service charge items at 106 Upper Farm Road, West Molesey, KT8 2QU and reached a mixed result: 5 items were reduced or disallowed. Full decision on GOV.UK below.
Property: 106 Upper Farm Road, West Molesey, KT8 2QU
Decision date: 6 November 2025
Full decision: Read on GOV.UK
Managing agent named in the decision: Eagerstates Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Buildings insurance (2024-25) | £491.44 | £410.67 | Reduced | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Other charges (2024-25) | £590 | £590 | Allowed in full | — |
| Other charges (2024-25) | £54.07 | £45.18 | Reduced | Other grounds |
| Administration charges (2024-25) | £150 | £0 | Disallowed entirely | Landlord could not evidence the cost |
| Administration charges (2024-25) | £108 | £0 | Disallowed entirely | Landlord could not evidence the cost, Not payable under the lease |
| Legal & professional costs (2024-25) | £1,197 | £0 | Disallowed entirely | Landlord could not evidence the cost |
Section 20C order: granted.
Key passages (verbatim)
“the Tribunal determines that the broker fee of £50.00 ... should not form part of the Insurance Rent ... Similarly the Tribunal determines that the management fee of £193.20 ... should not form part of the Insurance Rent.”
“The Tribunal determines that the sum of £590.00 in respect of surveyors fees is payable by the Applicant to the Respondent.”
“the Tribunal can do, taking a broad brush approach, is to reduce the amount of the interest claimed by the same percentage. That is reduction of the total interest claimed from £54.07 to £45.18.”
“There was no evidence before the Tribunal that the notice of proceedings fee had been incurred by the Respondent.”
“there was no evidence before the Tribunal that this fee had been incurred by the Respondent and for that reason the Tribunal Determines that it is not payable by the Applicant.”
“The Tribunal Determines that the debt recovery agents fees of £243.00. £474.00 and £480.00 sought by the Respondent from the Applicant are not payable by the Applicant there being no evidence that such fees had been incurred by the Respondent.”
“Unhelpfully neither party saw fit to include the demands for payment of interest charges or the calculation of the amount of the interest charges in the hearing bundle.”
“The Tribunal has some sympathy with the Applicants' contention that it appeared to be a fee that had been merely added to the demands made of him in an attempt to obtain more money from him.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.