LON/00AF/LIS/2025/0004 — service charge decision
In LON/00AF/LIS/2025/0004, decided 8 October 2025, the First-tier Tribunal considered 13 disputed service charge items at Restoration Apartments, 21 Page Heath Villas, Bromley, Kent and reached a mixed result: 10 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Restoration Apartments, 21 Page Heath Villas, Bromley, Kent
Decision date: 8 October 2025
Full decision: Read on GOV.UK
Managing agent named in the decision: Eagerstates.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Buildings insurance (2024-2025) | £1,779.07 | — | Reduced | Other grounds |
| Cleaning (2024-2025) | £384 | — | Disallowed entirely | Not payable under the lease, Works not necessary |
| Other charges (2024-2025) | £1,500 | £1,500 | Allowed in full | — |
| Legal & professional costs (2024-2025) | £2,100 | £2,100 | Allowed in full | — |
| Management fees (2024-2025) | £2,184 | — | Allowed in full | — |
| Buildings insurance (2025-2026) | £1,868.02 | — | Reduced | Other grounds |
| Cleaning (2025-2026) | £650 | — | Disallowed entirely | Not payable under the lease, Works not necessary |
| Repairs & maintenance (2025-2026) | £1,200 | — | Disallowed entirely | Works not necessary |
| Repairs & maintenance (2025-2026) | £450 | — | Disallowed entirely | Works not necessary |
| Other charges (2025-2026) | £800 | — | Disallowed entirely | Works not necessary |
| Legal & professional costs (2025-2026) | £390 | — | Reduced | Other grounds |
| Management fees (2025-2026) | £2,209.20 | — | Reduced | Other grounds |
| Reserve fund contributions (2025-2026) | £400 | — | Disallowed entirely | Other grounds |
Key passages (verbatim)
“We consider that the cost of the insurance was reasonable but the leaseholders will need to be refunded for the insurance they paid for which covered the period after they took over the RTM.”
“It is correct that the Respondents' maintenance and cleaning responsibilities do not extend to the windows of the flats. The window cleaning is an unnecessary and unwelcome expense and is unreasonable.”
“No alternative valuations were provided by the Applicants. We consider the cost to be reasonable and allow it in full.”
“We consider this was a prudent cost for a new freeholder to incur and we allow it in full.”
“Management fee March 2024/2025 - £2184 (£150 per apartment)”
“We consider the estimate is reasonable but the cost will need to be pro rata for the period 1/3/25- 25/4/25 when the RTM came into force.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.