Decision summary

LON/00BA/LSC/2021/0072 — service charge decision

In LON/00BA/LSC/2021/0072, decided 17 November 2021, the First-tier Tribunal considered 9 disputed service charge items at 3 The Keir, 24 West Side Common, London, SW19 4UG and reached a mixed result: 6 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 3 The Keir, 24 West Side Common, London, SW19 4UG
Decision date: 17 November 2021
Full decision: Read on GOV.UK

Managing agent named in the decision: Stock Page Stock.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2012-2018)£22,661Disallowed entirelyLandlord could not evidence the cost, Leaseholder evidence insufficient
Major works (2017-18)£988.42£250ReducedNo Section 20 consultation
Utilities (2018-19)£360£310ReducedCosts unreasonably incurred (s19(1)(a))
Utilities (2019-20)£630£580ReducedCosts unreasonably incurred (s19(1)(a))
Buildings insurance (2019-20)£738.42Disallowed entirelyOther grounds
Repairs & maintenance (2018-19)£5,520Allowed in full
Major works (2021-22)£1,692Allowed in full
Other charges (2020-21)Allowed in full
Utilities (2018-19)Disallowed entirelyLeaseholder evidence insufficient

Section 20C order: granted. Section 20ZA dispensation: granted.

Key passages (verbatim)

“When a tenant who has not paid any service charges for six years, is seeking to challenge service charges which date back to 2012, clear and cogent evidence is required. Ms Murray has not produced any such evidence.”
On other charges
“Mr Fowler accepts that the Applicant has been charged a similar sum as Ms Reuter, namely £988.42 and that Ms Murray should also be entitled to a refund of £738.42”
On major works
“We find that the Respondent should have charged £50 for his use of electricity in 2018/19 and 2019/20”
On utilities
“We find that the Respondent should have charged £50 for his use of electricity in 2018/19 and 2019/20”
On utilities
“Mr Fowler accepts ... Ms Murray should also be entitled to a refund of £738.42 which should be met by Mr Barnes, the director responsible for this default”
On buildings insurance
“The Tribunal is satisfied that the costs incurred were reasonable; that the works were urgent, and that no prejudice has been caused to the tenants by any failure to consult.”
On repairs & maintenance
“His grasp of the detail of the case was not good.”
Of (managing agent representative, Stock Page Stock)
“The landlord has not managed this Property in accordance with the terms of the Applicant's lease.”
Of The Keir Properties Limited / Stock Page Stock
“It is important that SPS should manage the Property in accordance with the terms of the lease.”
Of Stock Page Stock (managing agent)
“It is important that Mr Fowler should manage the Property in accordance with the terms of the lease.”
Of Stock Page Stock

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.