BIR/00CN/LSC/2024/0622 — service charge decision
In BIR/00CN/LSC/2024/0622, decided 20 July 2026, the First-tier Tribunal considered 32 disputed service charge items at Broadway Plaza, 219 Ladywood Middleway, Birmingham B16 8EG and reached a mixed result: 7 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Broadway Plaza, 219 Ladywood Middleway, Birmingham B16 8EG
Decision date: 20 July 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Centrick Limited (2022-2024); Carters Surveyors Limited (from Jan 2025).
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Other charges (2019-20) | £25,916.17 | £25,916.17 | Allowed in full | — |
| Other charges (2020-21) | £24,289.26 | £24,289.26 | Allowed in full | — |
| Other charges (2021-22) | £21,002.17 | £21,002.17 | Allowed in full | — |
| Other charges (2022-23) | £22,393.78 | £22,393.78 | Allowed in full | — |
| Other charges (2023-24) | £30,960 | £30,960 | Allowed in full | — |
| Repairs & maintenance (2023-24) | £228,481.36 | £228,481.36 | Allowed in full | — |
| Lifts (2020-21) | £43,460.81 | £43,460.81 | Allowed in full | — |
| Lifts (2021-22) | £62,302.19 | £62,302.19 | Allowed in full | — |
| Lifts (2022-23) | £101,780.88 | £81,424.71 | Reduced | Works not necessary, Other grounds |
| Lifts (2023-24) | £27,841.42 | £16,704.85 | Reduced | Works not necessary, Other grounds |
| Buildings insurance (2021-22) | £1,611.19 | £1,611.19 | Allowed in full | — |
| Buildings insurance (2022-23) | £2,024.79 | £2,024.79 | Allowed in full | — |
| Buildings insurance (2023-24) | £2,375.94 | £2,375.94 | Allowed in full | — |
| Reserve fund contributions (2022-23) | £60,000 | £60,000 | Allowed in full | — |
| Reserve fund contributions (2023-24) | £110,000 | £110,000 | Allowed in full | — |
| Reserve fund contributions (2024-25) | £110,000 | £110,000 | Allowed in full | — |
| Cleaning (2020-21) | £26,520 | £26,520 | Allowed in full | — |
| Cleaning (2021-22) | £26,160 | £26,160 | Allowed in full | — |
| Cleaning (2022-23) | £31,830.61 | £31,830.61 | Allowed in full | — |
| Cleaning (2023-24) | £27,936 | £27,936 | Allowed in full | — |
| Other charges (2020-21) | £3,575 | £3,575 | Allowed in full | — |
| Other charges (2021-22) | £3,596.92 | £3,596.92 | Allowed in full | — |
| Other charges (2022-23) | £4,308 | £4,308 | Allowed in full | — |
| Other charges (2023-24) | £4,845.60 | £4,845.60 | Allowed in full | — |
| Legal & professional costs (2022-23) | £3,483 | £3,483 | Allowed in full | — |
| Legal & professional costs (2023-24) | £4,269 | £4,269 | Allowed in full | — |
| Other charges (2023-24) | £3,780 | £3,780 | Allowed in full | — |
| Other charges (2022-23) | — | £0 | Disallowed entirely | Section 20B 18-month time limit |
| Management fees (2021-22) | £31,260 | £26,571 | Reduced | Fee excessive for service delivered, Standard not reasonable (s19(1)(b)) |
| Management fees (2022-23) | £32,851 | £22,995 | Reduced | Fee excessive for service delivered, Standard not reasonable (s19(1)(b)) |
| Management fees (2023-24) | £35,320 | £24,724 | Reduced | Fee excessive for service delivered, Standard not reasonable (s19(1)(b)) |
| Management fees (2024-25) | £38,145 | £32,423 | Reduced | Fee excessive for service delivered, Standard not reasonable (s19(1)(b)) |
Key passages (verbatim)
“2019/2020: £25,916.17 ... The Tribunal determines that the total sum of £124,561.38 was reasonably incurred and is payable by the residential leaseholders.”
“2020/2021: £24,289.26 ... The Tribunal determines that the total sum of £124,561.38 was reasonably incurred and is payable by the residential leaseholders.”
“2021/2022: £21,002.17 ... The Tribunal determines that the total sum of £124,561.38 was reasonably incurred and is payable by the residential leaseholders.”
“2022/2023: £22,393.78 ... The Tribunal determines that the total sum of £124,561.38 was reasonably incurred and is payable by the residential leaseholders.”
“2023/2024: £30,960.00 ... The Tribunal determines that the total sum of £124,561.38 was reasonably incurred and is payable by the residential leaseholders.”
“the parties indicated agreement that the global sum payable by the residential leaseholders in the Red, Green and Purple Blocks is £228,481.36. The Tribunal determines that that sum was reasonably incurred and is payable”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.