Decision summary

BIR/00FY/LDC/2020/0007 — service charge decision

In BIR/00FY/LDC/2020/0007, decided 16 September 2020, the First-tier Tribunal considered 16 disputed service charge items at Cranbrook House, Cranbrook Street, Nottingham and reached a mixed result: 8 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Cranbrook House, Cranbrook Street, Nottingham
Decision date: 16 September 2020
Full decision: Read on GOV.UK

Managing agent named in the decision: Highstar Ltd.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2020-21)£193,158Disallowed entirelyOther grounds
Legal & professional costs (2020-21)£83,430Allowed in fullOther grounds
Repairs & maintenance (2020-21)£37,924.80Allowed in fullOther grounds
Utilities (2020-21)£2,994Allowed in full
Management fees (2020-21)£17,354.64Disallowed entirelyOther grounds
Other charges (2020)£340,656.50£0Disallowed entirelyOther grounds
Legal & professional costs (2020)£340,656.50£0Disallowed entirelyWorks not necessary, Other grounds
Repairs & maintenance (2020)£37,924.80£37,924.80Allowed in fullOther grounds
Lifts (2020)£2,994£2,994Allowed in fullOther grounds
Management fees (2020)£17,354.64£0Disallowed entirelyWorks not necessary, Other grounds
Staffing & concierge (2020-21)£193,158Disallowed entirelyOther grounds
Major works (2020-21)£37,924.80Allowed in fullOther grounds
Lifts (2020-21)£2,994Allowed in fullOther grounds
Staffing & concierge (2020)£193,158Disallowed entirelyOther grounds
Major works (2020)£340,656.50£0Disallowed entirelyOther grounds
Utilities (2020)£2,994£2,994Allowed in fullOther grounds

Section 20ZA dispensation: conditional.

Key passages (verbatim)

“In our view, the provision of personnel to attend a building to watch for fire is not a contract of works but a contract for a service. The core subject matter of the contract is the provision of human resources. There is nothing that the watchers have to do to the building.”
On other charges
“We therefore grant dispensation from consultation in respect of the proposal to engage an appropriate professional adviser to progress the necessary work on the building contract and the application for funding under the BSF.”
On legal & professional costs
“Despite our concerns about the impact upon the lessees as described above, we will grant dispensation for these works. The reason is that the building is subject to an Improvement Notice and the Applicants must either challenge the Notice or arrange for the works required in that Notice to be completed by 2 December.”
On repairs & maintenance
“We take the view that the cost of a new cable for the lift shaft is essentially part of the cost of remedial work to the non-cladding fire safety works required. There is no doubt that these works are works on a building and they are over the threshold such that either consultation or dispensation are required.”
On utilities
“It is far too premature to grant dispensation for a small part of the costs that may be sought from lessees if this eventuality were to come to pass.”
On management fees
“This element of the application is refused.”
On other charges
“Although the Tribunal had directed that the Applicants provide a statement explaining the purpose of the application and the reasons for it, what was provided was a single sheet with 20 lines of text, which was entirely inadequate to fully explain the factual context and the reasons as to why the Applicants felt they needed to make the application.”
Of Applicants (Kewmoor Ltd / CHR / Highstar Ltd)
“It is surprising to the Tribunal that the Applicants do not have and have not produced this documentation.”
Of Applicants (Kewmoor Ltd / CHR / Highstar Ltd)
“We were disappointed that Mrs Levene seemed unaware of significant events at the building which she was managing.”
Of (managing agent representative)
“the informal consultation that had taken place thus far does seem to us to be inadequate to develop any confidence in the Lessees that the Applicants are competent, acting transparently, or deserve the trust and confidence of the Lessees.”
Of Applicants (Kewmoor Ltd / CHR / Highstar Ltd)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.