Decision summary

BIR/00FY/LIS/2021/0004 — service charge decision

In BIR/00FY/LIS/2021/0004, decided 29 March 2022, the First-tier Tribunal considered 23 disputed service charge items at 6 and 7 Royal Court, Haydn Road, Nottingham and reached a mixed result: 11 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 6 and 7 Royal Court, Haydn Road, Nottingham
Decision date: 29 March 2022
Full decision: Read on GOV.UK

Managing agent named in the decision: Blue Property Management UK Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2009)£840.08£840.08Allowed in full
Utilities (2009)£1,479Allowed in full
Cleaning (2009)£920£920Allowed in full
Repairs & maintenance (2009)£1,057£1,057Allowed in full
Other charges (2010)£1,153.34£1,042.62ReducedSection 20B 18-month time limit
Repairs & maintenance (2010)£630£360ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2011)£952.75£952.75Allowed in full
Repairs & maintenance (2011)£539.90£539.90Allowed in full
Other charges (2012)£1,297.33£577.27ReducedSection 20B 18-month time limit, Other grounds
Other charges (2013)£1,383.50£713.50ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2013)£1,085£450ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2013)£175£140ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2014)£1,209.84£1,209.84Allowed in full
Other charges (2015)£1,571.50£1,571.50Allowed in full
Other charges (2016)£1,802.25£1,615ReducedSection 20B 18-month time limit, Costs unreasonably incurred (s19(1)(a))
Repairs & maintenance (2016)£81.25£18.75ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2017)£1,481£1,481Allowed in full
Other charges (2018)£1,525£1,525Allowed in full
Other charges (2019)£1,432£1,357ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2019)£75£0ReducedCosts unreasonably incurred (s19(1)(a))
Management fees (2019)£3,240£3,240Allowed in full
Other charges (2020)£1,406£1,406Allowed in full
Administration charges (2014-2019)ReducedCosts unreasonably incurred (s19(1)(a))

Section 20C order: refused.

Key passages (verbatim)

“2009 £840.08 - - £840.08 £840.08”
On other charges
“The lack of an invoice does not of itself render relevant costs unreasonably incurred, absent any other evidence that the charges might be unreasonable.”
On utilities
“Cleaning 920.00 ... £920.00”
On cleaning
“S20B costs conceded £1244.72/12 = 103.72 ... 2010 – total costs deducted by Tribunal £103.72”
On other charges
“Mr Marlow did concede that the charge for the doors should have been under the then applicable day rate of £150.00 plus vat for two operatives and agreed to reduce the charge to £300.00 plus VAT – (totalling £360.00)”
On repairs & maintenance
“The Tribunal agrees with Mr Marlow, not least because, as before, there was no evidence before the Tribunal from which it could determine that the charges were either unreasonably incurred or unreasonable.”
On repairs & maintenance
“The Tribunal thought the delay in invoicing the work was regrettable but had no reason to find the invoice suspicious or the cost of the repair works to have been unreasonable or unreasonably incurred.”
Of Respondent (Management Company) – delay in invoicing roof repairs
“Instead the Management Company has each year demanded the entire 'on account' budget in advance, which has significantly benefitted the Management Companies cashflow at the expense of the leaseholders cashflow.”
Of Respondent (Management Company) – demanding entire 'on account' budget in advance rather than by instalments
“While the Tribunal did not doubt the veracity of the Respondent's statement, it determined that the full schedules should be provided to the Tribunal and to Mr Redmond if only to rule out any concern about the accuracy of the calculations made for each of the years in question.”
Of Respondent (Management Company) – failure to file complete excel schedules as directed
“The item should not have appeared on the Statements of Account as a specific charge to Flat 6. It should have been charged to the 2015 service charge account, which is split between the all flat owners. The sum of £142.18 is not therefore directly recoverable from the Applicants under the lease of Flat 6.”
Of Respondent (Management Company) – incorrectly charging washing machine removal to Flat 6 individually

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.