HAV/00HE/LSC/2024/0601 — service charge decision
In HAV/00HE/LSC/2024/0601, decided 13 July 2026, the First-tier Tribunal considered 25 disputed service charge items at Atlantic Bays Holiday Park, St Merryn, Tregolds, Padstow PL28 8PY and reached a mixed result: 6 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Atlantic Bays Holiday Park, St Merryn, Tregolds, Padstow PL28 8PY
Decision date: 13 July 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Vickery Holman.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Legal & professional costs (2023) | £1,000 | £1,000 | Allowed in full | — |
| Legal & professional costs (2023) | £2,000 | £2,000 | Allowed in full | — |
| Management fees (2023) | £1,680 | £1,680 | Allowed in full | — |
| Management fees (2023) | £1,250 | £1,250 | Allowed in full | — |
| Management fees (2023) | £71,400 | £0 | Disallowed entirely | Landlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a)) |
| Staffing & concierge (2023) | £1,050 | £1,050 | Allowed in full | — |
| Repairs & maintenance (2023) | £1,251.25 | £0 | Disallowed entirely | Not payable under the lease |
| Utilities (2023) | £9,204.09 | £6,442.86 | Allowed in full | — |
| Cleaning (2023) | £12,812.39 | £12,812.39 | Allowed in full | — |
| Repairs & maintenance (2023) | £244.58 | £244.58 | Allowed in full | — |
| Repairs & maintenance (2023) | £385 | £385 | Allowed in full | — |
| Repairs & maintenance (2023) | £53.32 | £53.32 | Allowed in full | — |
| Repairs & maintenance (2023) | £4,063.50 | £4,063.50 | Allowed in full | — |
| Repairs & maintenance (2023) | £160 | £160 | Allowed in full | — |
| Repairs & maintenance (2023) | £1,182.30 | £1,182.30 | Allowed in full | — |
| Repairs & maintenance (2023) | £2,040.19 | £2,040.19 | Allowed in full | — |
| Utilities (2023) | £362.25 | £362.25 | Allowed in full | — |
| Repairs & maintenance (2023) | £386.23 | £386.23 | Allowed in full | — |
| Other charges (2023) | £135.42 | £0 | Disallowed entirely | Not payable under the lease |
| Other charges (2023) | £22,261.03 | £22,261.03 | Allowed in full | — |
| Other charges (2023) | £3,671.25 | £0 | Disallowed entirely | Not payable under the lease |
| Management fees (2023) | £3,938.25 | £3,938.25 | Allowed in full | — |
| Repairs & maintenance (2023) | £70 | £0 | Disallowed entirely | Not payable under the lease |
| Buildings insurance (2023) | £8,553.86 | £8,553.86 | Allowed in full | — |
| Staffing & concierge (2023) | £22,261.03 | £0 | Disallowed entirely | Not payable under the lease |
Section 20C order: conditional.
Key passages (verbatim)
“On the balance of probabilities, the Tribunal finds legal services were provided in relation to LMP's initial fees … it follows the costs fell within para 6 of Sch.3 to the Lease and they were 'incurred' for the purposes of s.19(1)(a) LTA 1985.”
“The Applicant's decision to allocate 100% of Architect's costs to the chalet owners was based on the fact the works were being carried out to 'their' part of the site. This decision was one a landlord acting fairly and equitably could reach.”
“The 50/50 split is a decision which a landlord acting fairly and equitably could reach.”
“The evidence and arguments on each side are the same as for Issue 3. And for the reasons given above, the Applicant's case fails.”
“the evidence suggests no sums were 'actually expended' on management services provided Cambridge Country Club during the 2023 service charge year … the Applicant has raised a prima facie case that the 'services' provided by Cambridge Country Club duplicated services … The Respondent has failed to give a sufficient explanation for this.”
“The Applicant's decision to allocate 70% of the costs of IT services for the ParkVu management system … This decision was one a landlord acting fairly and equitably could reach.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.