Decision summary

HAV/00HG/LSC/2025/0694 — service charge decision

In HAV/00HG/LSC/2025/0694, decided 27 October 2025, the First-tier Tribunal considered 6 disputed service charge items at Flat 3, 34 Victoria Place, Stoke, Plymouth and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 3, 34 Victoria Place, Stoke, Plymouth
Decision date: 27 October 2025
Full decision: Read on GOV.UK

Managing agent named in the decision: Plymouth Block Management (Residential Block Management Group).

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2020)—£777.16Allowed in full—
Other charges (2021)—£1,328.88Allowed in full—
Other charges (2022)—£3,085.56ReducedLandlord could not evidence the cost, Other grounds
Other charges (2023)—£1,449.34ReducedOther grounds
Other charges (2024)—£1,815.49Allowed in full—
Legal & professional costs£10,748.80£7,242.90ReducedCosts unreasonably incurred (s19(1)(a))

Key passages (verbatim)

“Y/E ending 31.12.2020. £777.16”
On other charges
“Y/E ending 31.12.2021. £1,328.88”
On other charges
“2022 1,727.78 +S. 20 + balancing charge +1,501.20 +107,33 3,336.31”
On other charges
“2023 1,727.78 less surplus ( 278.44) 1,449.34”
On other charges
“Y/E ending 31.12.2024. £1,815.49”
On other charges
“I remain unhappy with the quantum of the costs incurred for a claim of this value and have therefore decided to reduce the amount claimed by 20%”
On legal & professional costs
“I remain unhappy with the quantum of the costs incurred for a claim of this value and have therefore decided to reduce the amount claimed by 20% which is what I told Miss Agunbiade during the hearing.”
Of Applicant's legal costs
“it is totally disproportionate in comparison with the value of the claim.”
Of Applicant's legal costs schedule
“I have not seen any correspondence in the bundle which is addressed to the Respondent, and which notifies him of that. In fact, the bundle does not contain copies of any correspondence from the Applicants legal representative addressed to the Respondent.”
Of Applicant's bundle / legal representative
“Mr Horton's written defence is difficult to follow. He does not offer any cogent explanation why he has not paid towards the service charges between 2020 and 2024.”
Of Respondent's written defence

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.