HAV/00HN/LSC/2024/0516 — service charge decision
In HAV/00HN/LSC/2024/0516, decided 11 February 2026, the First-tier Tribunal considered 12 disputed service charge items at 60A Nortoft Road, Bournemouth BH8 8PZ and found largely for the leaseholder: 12 items were reduced or disallowed. Full decision on GOV.UK below.
Property: 60A Nortoft Road, Bournemouth BH8 8PZ
Decision date: 11 February 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Roberts Residential Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Repairs & maintenance (2017) | £4,200 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2018) | £4,200 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2019) | £4,270 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2020) | £4,200 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2021) | £4,200 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2022) | £4,200 | £100 | Reduced | No Section 20 consultation, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2017) | £354 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2018) | £678 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2019) | £648 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2020) | £660 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2021) | £672 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Legal & professional costs (2022) | £672 | £0 | Disallowed entirely | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
Section 20C order: granted.
Key passages (verbatim)
“the agreement that appears to have existed between Mr Nation and the respondents, to provide 420 hours of maintenance work at a rate of £10 per hour was a contract for services not amounting to employment… the £100 threshold for each leaseholder was exceeded. As a consequence, we find that the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the agreement that appears to have existed between Mr Nation and the respondents, to provide 420 hours of maintenance work at a rate of £10 per hour was a contract for services not amounting to employment… the £100 threshold for each leaseholder was exceeded. As a consequence, we find that the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the amount that the applicants should pay for maintenance in each service charge year in issue is limited to £100.”
“the respondents should, in their position of trust in administering the service charge account, have maintained proper monitoring of works undertaken and ensured that where the cost was to be met by leaseholders under the service charge provisions of the lease, that the work was appropriate, and was properly completed.”
“The respondent however provided no documentary evidence of any contractual relationship with Mr Nation, nor any payslips or receipts for the payments made to him.”
“He confirmed that these documents were not accompanied by any statutory notices under the Landlord & Tenant Act 1985 or other regulation.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.