Decision summary

HAV/21UH/LSC/2025/0703 — service charge decision

In HAV/21UH/LSC/2025/0703, decided 16 June 2026, the First-tier Tribunal considered 9 disputed service charge items at Flat 14 Risingholme Court, High Street, Heathfield, East Sussex, TN21 8GB and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 14 Risingholme Court, High Street, Heathfield, East Sussex, TN21 8GB
Decision date: 16 June 2026
Full decision: Read on GOV.UK

Managing agent named in the decision: FirstPort Retirement Property Services.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2020-21)£3,370.41£0Disallowed entirelySection 20B 18-month time limit
Other charges (2021-22)£9,276.88£8,550.31ReducedSection 20B 18-month time limit
Staffing & concierge (2021-22)£19,470.90£19,470.90Allowed in full
Other charges (2021-22)£78,036.21£78,036.21Allowed in full
Other charges (2022-23)£87,711.82£87,711.82Allowed in full
Staffing & concierge (2022-23)£20,970£20,970Allowed in full
Other charges (2023-24)£85,977.08£85,977.08Allowed in full
Staffing & concierge (2023-24)£21,575£21,575Allowed in full
Legal & professional costs (2023-24)£1,875.34£0ReducedCosts unreasonably incurred (s19(1)(a)), Duplication of charges

Section 20C order: partial.

Key passages (verbatim)

“Under s.20B LTA 1985, no service charge is payable in respect of relevant costs incurred by the Respondent prior to 16 October 2022. This applies to the whole of the 2020-21 service charges.”
On other charges
“As to the 2021-22 service charge year, s.20B LTA 1985 only 'bit' on so much the costs incurred by the landlord which were incurred before 16 October 2022. According to paras 13-14 of the Respondent's statement of case, this permitted recovery of £8,550.31 of costs, but precluded recovery of £1,172.00 of costs.”
On other charges
“the Tribunal finds the Applicant is liable to contribute by way of service charges to the relevant costs of catering in para 25 above. They were payable under the lease and reasonably incurred for the purposes of s.19(1) LTA 1985.”
On staffing & concierge
“the Tribunal finds the Applicant is liable to contribute by way of service charges to the relevant costs of catering in para 25 above. They were payable under the lease and reasonably incurred for the purposes of s.19(1) LTA 1985.”
On other charges
“the Tribunal finds the Applicant is liable to contribute by way of service charges to the relevant costs of catering in para 25 above. They were payable under the lease and reasonably incurred for the purposes of s.19(1) LTA 1985.”
On other charges
“the Tribunal finds the Applicant is liable to contribute by way of service charges to the relevant costs of catering in para 25 above. They were payable under the lease and reasonably incurred for the purposes of s.19(1) LTA 1985.”
On staffing & concierge
“Regrettably, the Tribunal has been unable to reconcile these figures with the figures given in the Respondent's service charge demands.”
Of Respondent's service charge accounts/demands
“Unfortunately, the Respondent did not explain how these concessions affect the Applicant's liability to pay a service charges in the 2021-22 service charge year.”
Of Respondent
“It is also unclear why the agents paid the audit fees in advance, when there were already concerns about the substantial fee increase.”
Of FirstPort Retirement Property Services (managing agent)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.