HAV/29UN/LSC/2025/0701 — service charge decision
In HAV/29UN/LSC/2025/0701, decided 26 January 2026, the First-tier Tribunal considered 44 disputed service charge items at Flat 2, 17 Norfolk Road, Margate and reached a mixed result: 8 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flat 2, 17 Norfolk Road, Margate
Decision date: 26 January 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Praxis Block Management Ltd.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Buildings insurance (2019) | £361.78 | £361.78 | Allowed in full | — |
| Repairs & maintenance (2019) | £933 | £933 | Allowed in full | — |
| Management fees (2019) | £162 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2019) | £21 | £21 | Allowed in full | — |
| Buildings insurance (2020) | £386.65 | £386.65 | Allowed in full | — |
| Repairs & maintenance (2020) | £6.03 | £6.30 | Allowed in full | — |
| Other charges (2020) | £68.25 | £68.25 | Allowed in full | — |
| Management fees (2020) | £162 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2020) | £21 | £21 | Allowed in full | — |
| Buildings insurance (2021) | £700.03 | £700.03 | Allowed in full | — |
| Legal & professional costs (2021) | £255 | £255 | Allowed in full | — |
| Repairs & maintenance (2021) | £492.87 | £431.53 | Allowed in full | — |
| Gardening & grounds (2021) | £45 | £45 | Allowed in full | — |
| Management fees (2021) | £192 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2021) | £21 | £20.25 | Allowed in full | — |
| Other charges (2021) | £203.01 | £203.01 | Allowed in full | — |
| Management fees (2022) | £204 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2022) | £21.50 | £21.50 | Allowed in full | — |
| Buildings insurance (2023) | £603.05 | £603.05 | Allowed in full | — |
| Legal & professional costs (2023) | £188.44 | £188.44 | Allowed in full | — |
| Repairs & maintenance (2023) | £52.05 | £52.50 | Allowed in full | — |
| Major works (2023) | £11,391.77 | £11,391.77 | Allowed in full | — |
| Management fees (2023) | £216 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2023) | £30 | £30 | Allowed in full | — |
| Gardening & grounds (2023) | £90 | £90 | Allowed in full | — |
| Other charges (2023) | £169.04 | £169.03 | Allowed in full | — |
| Buildings insurance (2024) | £690.31 | £690.31 | Allowed in full | — |
| Repairs & maintenance (2024) | £208.75 | £208.75 | Allowed in full | — |
| Gardening & grounds (2024) | £90 | £90 | Allowed in full | — |
| Management fees (2024) | £234 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2024) | £35 | £35 | Allowed in full | — |
| Other charges (2024) | £345.89 | £345.80 | Allowed in full | — |
| Buildings insurance (2025) | £712.05 | £656.67 | Allowed in full | — |
| Repairs & maintenance (2025) | £1,101.28 | £258 | Allowed in full | — |
| Gardening & grounds (2025) | £90 | £90 | Allowed in full | — |
| Management fees (2025) | £252 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2025) | £47.05 | £48 | Allowed in full | — |
| Other charges (2025) | £1,263.74 | £1,265.79 | Allowed in full | — |
| Buildings insurance (2026) | £650 | £650 | Allowed in full | — |
| Repairs & maintenance (2026) | £300 | £300 | Allowed in full | — |
| Gardening & grounds (2026) | £90 | £90 | Allowed in full | — |
| Management fees (2026) | £300 | £160 | Reduced | Fee excessive for service delivered |
| Other charges (2026) | £47.50 | £47.50 | Allowed in full | — |
| Other charges (2026) | £300 | £300 | Allowed in full | — |
Section 20C order: partial.
Key passages (verbatim)
“The Tribunal finds in the absence of alternative quotes, that the figure is reasonable and payable in full £361.78.”
“The Tribunal finds on balance the cost is reasonable given the nature, including the height of the work.”
“The Tribunal therefore adjusts the management fee for the building to £640.00 per year resulting in £160.00 for the Applicant for the above years.”
“The Tribunal finds that the amount of management fees for the years 2019 to 2024 to not be unreasonable and are payable.”
“The Tribunal finds in the absence of alternative quotes that the figure is reasonable and payable in full, £386.65.”
“The Tribunal finds that the subject property's lease provides for a quarter share of service charge costs for the 'Building' to be paid by Flat 2. The key is necessary to access the 'Building' and so the Applicant is liable to pay.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.