HAV/43UF/LIS/2025/0014 — service charge decision
In HAV/43UF/LIS/2025/0014, decided 10 March 2026, the First-tier Tribunal considered 18 disputed service charge items at Flat 3, 9-11 Brighton Road, Hooley, Coulsdon, Surrey CR5 3EJ and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flat 3, 9-11 Brighton Road, Hooley, Coulsdon, Surrey CR5 3EJ
Decision date: 10 March 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Urang Property Management.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Management fees (2019) | — | — | Allowed in full | — |
| Management fees (2020) | — | — | Allowed in full | — |
| Management fees (2021) | — | — | Allowed in full | — |
| Management fees (2022) | — | — | Allowed in full | — |
| Buildings insurance (2019) | — | — | Allowed in full | — |
| Buildings insurance (2020) | — | — | Allowed in full | — |
| Buildings insurance (2021) | — | — | Allowed in full | — |
| Buildings insurance (2022) | — | — | Allowed in full | — |
| Repairs & maintenance (2020) | — | — | Allowed in full | — |
| Cleaning (2019) | — | — | Allowed in full | — |
| Cleaning (2020) | — | — | Allowed in full | — |
| Cleaning (2021) | — | — | Allowed in full | — |
| Cleaning (2022) | — | — | Allowed in full | — |
| Administration charges (2022) | £300 | — | Allowed in full | — |
| Other charges (2019) | £679.58 | £679.58 | Allowed in full | — |
| Other charges (2020) | £1,495 | £1,495 | Allowed in full | — |
| Other charges (2021) | £1,557.50 | £1,557.50 | Allowed in full | — |
| Other charges (2022) | £1,902.94 | £1,902.94 | Allowed in full | — |
Section 20C order: refused.
Key passages (verbatim)
“The Tribunal finds the management fees to be reasonable for the basic provision of management that was taking place during the period of dispute.”
“The Tribunal finds the management fees to be reasonable for the basic provision of management that was taking place during the period of dispute.”
“The Tribunal finds the management fees to be reasonable for the basic provision of management that was taking place during the period of dispute.”
“The Tribunal finds the management fees to be reasonable for the basic provision of management that was taking place during the period of dispute.”
“provision for insurance within the demand is one that is reasonable to be incur given the requirement under Clause 5(3) of the Lease for the Applicant to insure the Building and that the amount demanded, was on balance reasonable at the time the on-account demands were submitted.”
“provision for insurance within the demand is one that is reasonable to be incur given the requirement under Clause 5(3) of the Lease for the Applicant to insure the Building and that the amount demanded, was on balance reasonable at the time the on-account demands were submitted.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.