Decision summary

HAV/45UF/LSC/2025/0660 — service charge decision

In HAV/45UF/LSC/2025/0660, decided 9 December 2025, the First-tier Tribunal considered 7 disputed service charge items at Unit 107, Trivelles, Waterhall Country House, Prestwood Lane, Ifield, Crawley, West Sussex and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Unit 107, Trivelles, Waterhall Country House, Prestwood Lane, Ifield, Crawley, West Sussex
Decision date: 9 December 2025
Full decision: Read on GOV.UK

Managing agent named in the decision: Donald Fletcher Ltd / Large Hospitality Ltd.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2022)——Allowed in full—
Other charges (2023)——Allowed in full—
Other charges (2024)——Allowed in full—
Other charges (2025)——Allowed in full—
Staffing & concierge (2022)£54,000—Allowed in full—
Staffing & concierge (2023)£59,400—Allowed in full—
Staffing & concierge (2024)£59,069.21—Allowed in full—

Section 20C order: granted.

Key passages (verbatim)

“The Tribunal determines the service charge demands for the years 2022 – 2025 with respect to the property issued by Donald Fletcher Ltd are valid. The sums are reasonable under section 19 of the 1985 Act and are to be paid by the Applicant.”
On other charges
“The Tribunal determines the service charge demands for the years 2022 – 2025 with respect to the property issued by Donald Fletcher Ltd are valid. The sums are reasonable under section 19 of the 1985 Act and are to be paid by the Applicant.”
On other charges
“The Tribunal determines the service charge demands for the years 2022 – 2025 with respect to the property issued by Donald Fletcher Ltd are valid. The sums are reasonable under section 19 of the 1985 Act and are to be paid by the Applicant.”
On other charges
“The Tribunal determines the service charge demands for the years 2022 – 2025 with respect to the property issued by Donald Fletcher Ltd are valid. The sums are reasonable under section 19 of the 1985 Act and are to be paid by the Applicant.”
On other charges
“The sums for salaries in the certificates referred to are: 2022 - £54,000, 2023 - £59,400, and 2024 - £119,500.”
On staffing & concierge
“The sums for salaries in the certificates referred to are: 2022 - £54,000, 2023 - £59,400, and 2024 - £119,500.”
On staffing & concierge
“The Tribunal notes neither is the index accurate, nor is it paginated.”
Of Respondent's statement of case / bundle

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.