Decision summary

LON/00AD/LSC/2021/0033 — service charge decision

In LON/00AD/LSC/2021/0033, decided 12 May 2025, the First-tier Tribunal considered 26 disputed service charge items at Flat 20B, Upper Wickham Lane, Welling and reached a mixed result: 6 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 20B, Upper Wickham Lane, Welling
Decision date: 12 May 2025
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Administration charges (2019-2020)——Disallowed entirelyNo Section 20 consultation
Management fees (2022-2023)——ReducedFee excessive for service delivered
Other charges (2019-2020)——Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Cleaning (2020-2021)——Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Cleaning (2021-2022)——Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Cleaning (2022-2023)——Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Buildings insurance (2017-2018)——Allowed in full—
Management fees (2017-2018)——Allowed in full—
Buildings insurance (2018-2019)——Allowed in full—
Repairs & maintenance (2018-2019)——Allowed in full—
Management fees (2018-2019)——Allowed in full—
Buildings insurance (2019-2020)——Allowed in full—
Major works (2019-2020)——Allowed in full—
Management fees (2019-2020)——Allowed in full—
Buildings insurance (2020-2021)——Allowed in full—
Management fees (2020-2021)——Allowed in full—
Buildings insurance (2021-2022)——Allowed in full—
Major works (2021-2022)——Allowed in full—
Management fees (2021-2022)——Allowed in full—
Buildings insurance (2022-2023)——Allowed in full—
Management fees (2022-2023)——Allowed in full—
Buildings insurance (2023-2024)——Allowed in full—
Management fees (2023-2024)——Allowed in full—
Buildings insurance (2024-2025)——Allowed in full—
Major works (2024-2025)——Allowed in full—
Management fees (2024-2025)——Allowed in full—

Section 20C order: refused.

Key passages (verbatim)

“Administration fee in respect of work to alleged s.20 work in respect of drains in 2019/2020 that were not in fact subject to s.20 consultation.”
On administration charges
“Management fee for 2022/2023 is to be reduced to the sum previously charged; i.e. 20% of £1,464.00.”
On management fees
“Fees for 2 failed BNO visits are disallowed in 2019/2020”
On other charges
“the tribunal finds the provision of bin cleaning to have been unreasonably incurred and disallows this cost in full.”
On cleaning
“The tribunal finds the cost of bin cleaning has been unreasonably incurred and is not payable by the applicant.”
On cleaning
“The tribunal finds the cost of bin cleaning has bene unreasonably incurred and is not payable by the applicant.”
On cleaning

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.