Decision summary

LON/00AE/LSL/2024/0500 — service charge decision

In LON/00AE/LSL/2024/0500, decided 3 June 2025, the First-tier Tribunal considered 29 disputed service charge items at 214A Walm Lane, London NW2 3BS and reached a mixed result: 10 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 214A Walm Lane, London NW2 3BS
Decision date: 3 June 2025
Full decision: Read on GOV.UK

Managing agent named in the decision: Warmans Asset Management.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Repairs & maintenance (2022)£294£238.80ReducedLandlord could not evidence the cost
Repairs & maintenance (2023)£1,741£1,636ReducedLandlord could not evidence the cost
Repairs & maintenance (2024)£1,674£1,674Allowed in full
Buildings insurance (2022)£757£757Allowed in full
Buildings insurance (2023)£2,703£2,703Allowed in full
Buildings insurance (2024)£3,059£3,059Allowed in full
Legal & professional costs (2022)conceded
Legal & professional costs (2023)ReducedLandlord could not evidence the cost
Cleaning (2022)£68£68conceded
Cleaning (2023)£943£943Allowed in full
Cleaning (2024)£970£943ReducedLandlord could not evidence the cost
Utilities (2022)£117£116ReducedLandlord could not evidence the cost
Utilities (2023)conceded
Utilities (2024)£374£334.13ReducedLandlord could not evidence the cost
Gardening & grounds (2022)Allowed in full
Gardening & grounds (2023)Allowed in full
Gardening & grounds (2024)Allowed in full
Other charges (2022)Disallowed entirelyNot payable under the lease
Other charges (2023)Disallowed entirelyNot payable under the lease
Other charges (2023)£50£2.60ReducedLandlord could not evidence the cost
Other charges (2024)Disallowed entirelyNot payable under the lease
Management fees (2022)£690£690Allowed in full
Management fees (2023)£690£690Allowed in full
Management fees (2024)£690£690Allowed in full
Other charges (2022)Allowed in full
Other charges (2023)Allowed in full
Other charges (2024)Allowed in full
Other charges (2022)Allowed in full
Other charges (2022)Allowed in full

Key passages (verbatim)

“The sum of £294 is claimed in respect of this service charge year but the Tribunal was informed that the invoices which were before the Tribunal add up to £238.80. Accordingly, the Tribunal finds that the lower figure of £238.80 is payable.”
On repairs & maintenance
“Ms Harris did not know why there was an invoice for car and van hire £105. Accordingly, the Tribunal finds that the lower sum of £1,636 is reasonable and payable.”
On repairs & maintenance
“Ms Harris gave evidence, which the Tribunal accepts on the balance of probabilities, that frequency of the testing is what was recommended by a fire safety expert. Accordingly, the Tribunal finds that the sum of £1,674 is reasonable and payable.”
On repairs & maintenance
“No alternative quotations have been provided to demonstrate that the cost of insurance falls outside the reasonable range. Accordingly, the Tribunal finds that the charges in respect of buildings insurance in the sum of are reasonable and payable.”
On buildings insurance
“after having been given the opportunity to review the managing agent's terms and conditions, he confirmed that this submission would not be pursued and that the legal and professional fees for the year 2022 are agreed.”
On legal & professional costs
“Mr Patel challenged a charge in the sum of £80 on the grounds that it was unsubstantiated by any invoice. The Tribunal accepts Mr Patel's challenge and finds that the charge in the sum of £80 is not payable.”
On legal & professional costs
“Ms Harris stated that she 'guessed' that additional cleaning was required because the Building was particularly dirty. However, she does not reside at the Building and she was not in a position to do anything more than speculate as to why there were four instances of cleaning in the month of February.”
Of (director of Respondent)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.