Decision summary

LON/00AG/LSC/2024/0219 — service charge decision

In LON/00AG/LSC/2024/0219, decided 23 December 2024, the First-tier Tribunal considered 3 disputed service charge items at 347 Grafton Road, London, NW5 4BJ and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 347 Grafton Road, London, NW5 4BJ
Decision date: 23 December 2024
Full decision: Read on GOV.UK

Managing agent named in the decision: Butler & Young Associates.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Major works (2022-23)£7,813.29£7,813.29Allowed in full—
Major works (2023-24)£11,285.85£11,285.85Allowed in full—
Major works (2022-23 / 2023-24)£3,327.24£3,327.24Allowed in full—

Section 20C order: refused.

Key passages (verbatim)

“The application relates to certain items of the service charge expenditure for the year ending March 2023 which in total was £7,813.29 … Ms Khoo disputes approximately £3,327.24, which is the estimated cost in respect of the internal works required within the Property to replace the communal central heating system.”
On major works
“the year ending March 2024 which in total was £11,285.85”
On major works
“Our decision is that under the terms of Ms Khoo's lease, the Respondent is entitled to recover the cost of installing within the Property its choice of radiators, pipework and all associated apparatus. We also consider the Respondent's estimated cost of this work, at £3,327.24, is reasonable.”
On major works
“it is a travesty that Camden being a heritage custodian is engaged in vandalising many of these gems”
Of (quoting his witness statement, not tribunal criticism of a party)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.