LON/00AG/LSC/2025/0801 — service charge decision
In LON/00AG/LSC/2025/0801, decided 31 December 2025, the First-tier Tribunal considered 5 disputed service charge items at Flat 480 Omega Building, Smugglers Way, London SW18 1AZ and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flat 480 Omega Building, Smugglers Way, London SW18 1AZ
Decision date: 31 December 2025
Full decision: Read on GOV.UK
Managing agent named in the decision: Rendall and Rittner Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Other charges (2022-2023) | — | — | Disallowed entirely | Other grounds |
| Management fees (2023-2024) | £28.37 | £0 | Disallowed entirely | Fee excessive for service delivered, Costs unreasonably incurred (s19(1)(a)) |
| Other charges (2023-2024) | £3,086.38 | £3,086.38 | Allowed in full | — |
| Management fees (2024-2025) | — | £100 | Reduced | Fee excessive for service delivered, Costs unreasonably incurred (s19(1)(a)) |
| Other charges (2024-2025) | — | £3,326 | Allowed in full | — |
Section 20C order: granted.
Key passages (verbatim)
“All monies demanded for 2022 – 2023 were reimbursed to the applicant by the respondent. This meant that there was no outstanding dispute between the parties and, using its powers under its procedural rules the tribunal struck out that part of the application which related to that year.”
“it therefore determines to remove the charge for the managing agents from the service charges demanded for 2023 – 2024 as it determines that any charge for such limited and inadequate management services is unreasonable.”
“The tribunal determines that the amount payable in respect of actual service charges for 23/24 is £3086.38. This is the sum demanded by the Respondent minus management fee incorrectly calculated at £28.37.”
“The tribunal determines that a fee of £100 is a reasonable estimate for this work.”
“The tribunal determines that the amount payable in respect of estimated service charges for 2024/25 is £3326 including £100 for management fees.”
“the tribunal also considers that the Respondent should have provided a proper and accurate explanation of the calculation of the management charges and should ensure that the service charges presented by the freeholder's managing agents are accurate.”
“Mr Last was unable to answer the Applicant's questions about the service charge calculation, nor was he able to explain to the tribunal how the service charges were calculated and apportioned.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.