Decision summary

LON/00AG/LSC/2025/0923 — service charge decision

In LON/00AG/LSC/2025/0923, decided 3 June 2026, the First-tier Tribunal considered 6 disputed service charge items at Ground Floor and Basement, 104 Cleveland Street, London W1T 6NU and reached a mixed result: 5 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Ground Floor and Basement, 104 Cleveland Street, London W1T 6NU
Decision date: 3 June 2026
Full decision: Read on GOV.UK

Managing agent named in the decision: Hurford Salvi Carr Property Management Limited (HSC).

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Buildings insurance (2021-2025)——Allowed in full—
Repairs & maintenance (2021-2025)——ReducedNot payable under the lease
Other charges (2021-2025)——Disallowed entirelyNot payable under the lease
Management fees (2021-2025)——ReducedNot payable under the lease
Legal & professional costs (2021-2025)——ReducedNot payable under the lease
Reserve fund contributions (2021-2025)——Disallowed entirelyNot payable under the lease

Key passages (verbatim)

“The respondent has demanded a fair proportion of the Insurance Rent for 2021-2025.”
On buildings insurance
“The tenant is liable to contribute to service charge categories which relate to the landlord's obligation to keep in good repair: a) the structure and exterior of the Building (so far as it is not part of the Property or has been let to another tenant) b) the Conduits belonging to the landlord”
On repairs & maintenance
“there is no obligation for the tenant to contribute anything in relation to the common parts. The argument by the respondent that clause 4.5 implies that the tenant should contribute is not convincing.”
On other charges
“they are only liable to pay towards professional fees and charges which are associated with the landlord's costs of keeping in good repair the structure and exterior of the Building”
On management fees
“they are only liable to pay towards professional fees and charges which are associated with the landlord's costs of keeping in good repair the structure and exterior of the Building”
On legal & professional costs
“The Lease makes no such provision and therefore the tenant is not liable to contribute to a service charge due to be paid into a reserve fund.”
On reserve fund contributions
“Despite providing opportunities in the Further Directions for each party to appoint a surveyor, those surveyors to meet, to produce a joint statement of issues and set out their points of agreement and disagreement, this was not done. Neither did either surveyor attend the preliminary hearing, as required in direction 7, to give oral evidence in support of their reports.”
Of Both parties' surveyors

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.