Decision summary

LON/00AH/LSC/2022/0033 — service charge decision

In LON/00AH/LSC/2022/0033, decided 6 September 2022, the First-tier Tribunal considered 24 disputed service charge items at Flat 2, 28 Grasmere Road, Purley and reached a mixed result: 11 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 2, 28 Grasmere Road, Purley
Decision date: 6 September 2022
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Repairs & maintenance (2020-2021)£380£95ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2020-2021)£400£80ReducedPoor standard of work
Repairs & maintenance (2020-2021)£750£0Disallowed entirelyPoor standard of work, Works not necessary
Repairs & maintenance (2020-2021)£180£50ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2020-2021)£95£0Disallowed entirelyWorks not necessary
Repairs & maintenance (2020-2021)£180£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2020-2021)£400£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2020-2021)£750£0Disallowed entirelyPoor standard of work
Other charges (2020-2021)£146.25£146.25Allowed in full
Legal & professional costs (2020-2021)£240£240Allowed in full
Management fees (2020-2021)£1,000£1,000Allowed in full
Buildings insurance (2021-2022)£3,500£3,500Allowed in full
Utilities (2021-2022)£200£200Allowed in full
Cleaning (2021-2022)£1,500£1,500Allowed in full
Other charges (2021-2022)£450£450Allowed in full
Gardening & grounds (2021-2022)£2,400£1,200ReducedCosts unreasonably incurred (s19(1)(a))
Cleaning (2021-2022)£500£400conceded
Other charges (2021-2022)£1,500£450conceded
Buildings insurance (2021-2022)£1,500£750ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2021-2022)£438£438Allowed in full
Management fees (2021-2022)£874.80£874.80Allowed in full
Other charges (2021-2022)£450£450Allowed in full
Other charges (2021-2022)£0Disallowed entirely
Reserve fund contributions (2021-2022)£2,000£2,000Allowed in full

Section 20C order: granted.

Key passages (verbatim)

“the tribunal was surprised that only one plate had been applied when there are four doors affected by the problem of the door handle hitting the wall. The cost was considered excessive and the Tribunal will allow £95.”
On repairs & maintenance
“Loose tiles - the work carried out was of poor quality and therefore the Tribunal will allow £80 which reflects that quality.”
On repairs & maintenance
“Astroturf-the Tribunal considers that the ground had sunk and the Astroturf had been badly laid because the sand had not been compacted properly. Accordingly the Tribunal allows nothing for the cost of the works to the Astroturf.”
On repairs & maintenance
“Works to the loose banister- these were largely decorative works and could have been carried out at lower cost. The Tribunal will allow £50.”
On repairs & maintenance
“Draught excluder - this was installed when it was not required and therefore no sums are allowed.”
On repairs & maintenance
“Repair to the railway sleeper-it did not appear that any works had been carried out and therefore no sums are allowed.”
On repairs & maintenance
“Its not clear why another contractor was not appointed to finish the job.”
Of Assethold Limited / managing agent
“the tribunal was surprised that only one plate had been applied when there are four doors affected by the problem of the door handle hitting the wall.”
Of Assethold Limited

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.