Decision summary

LON/00AH/LSC/2023/0404 — service charge decision

In LON/00AH/LSC/2023/0404, decided 22 April 2024, the First-tier Tribunal considered 2 disputed service charge items at 110 Brigstock Road, Thornton Heath, Surrey and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 110 Brigstock Road, Thornton Heath, Surrey
Decision date: 22 April 2024
Full decision: Read on GOV.UK

Managing agent named in the decision: Wildheart Residential Management Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2022/2023)£204£102ReducedLandlord could not evidence the cost, Not payable under the lease
Utilities (2023/2024)£300£0Disallowed entirelyNot payable under the lease, Costs unreasonably incurred (s19(1)(a))

Section 20C order: granted.

Key passages (verbatim)

“the amount of £204 included in the 2022/2023 service charge accounts in respect of fire alarm testing is reasonable but only £102 is payable, with the balance being payable when the Respondent provides a copy of the invoice for the 28 March 2023 visit to the Applicants.”
On other charges
“no on account payment in respect of common parts electricity should be charged to the Applicants in the 2023/2024 service charge year and any such payments made should forthwith be refunded to the Applicants in accordance with clause 1(c)(i) of the Applicants' lease.”
On utilities
“The tribunal also noted the unreasonable stance taken by the Respondent in relation to the on account costs.”
Of Respondent (Cyntra Properties Limited)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.