LON/00AK/LSC/2024/0758 — service charge decision
In LON/00AK/LSC/2024/0758, decided 17 June 2025, the First-tier Tribunal considered 14 disputed service charge items at Boulevard House, 42 Elmore Road, Enfield, EN3 5PX and found largely for the leaseholder: 10 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Boulevard House, 42 Elmore Road, Enfield, EN3 5PX
Decision date: 17 June 2025
Full decision: Read on GOV.UK
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Cleaning (2023) | £1,098 | £1,098 | Allowed in full | — |
| Gardening & grounds (2023) | £1,224 | £408 | Reduced | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2023) | £1,789.68 | £1,000 | Reduced | Landlord could not evidence the cost, Poor standard of work |
| Other charges (2023) | £250 | £0 | Disallowed entirely | — |
| Other charges (2023) | £210.79 | £210.79 | Allowed in full | — |
| Repairs & maintenance (2023) | £5,250 | £1,750 | Reduced | No Section 20 consultation |
| Cleaning (2024) | £246 | £246 | Allowed in full | — |
| Gardening & grounds (2024) | — | £204 | Reduced | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Repairs & maintenance (2024) | £1,244 | £0 | Disallowed entirely | Landlord could not evidence the cost, Poor standard of work |
| Other charges (2024) | £809 | £0 | Disallowed entirely | Landlord could not evidence the cost |
| Buildings insurance (2024) | £6,101 | £4,800 | Reduced | Insurance not market tested, Costs unreasonably incurred (s19(1)(a)) |
| Repairs & maintenance (2024) | £1,380 | £0 | Disallowed entirely | Landlord could not evidence the cost |
| Cleaning (2024) | £381 | £304.80 | Reduced | Poor standard of work, Costs unreasonably incurred (s19(1)(a)) |
| Management fees (2023) | — | — | Withdrawn | — |
Section 20C order: granted.
Key passages (verbatim)
“Ms Mann confirmed that the actual charge, in the sum of £1,098, is not in dispute.”
“we find that the sum of £408 is reasonable and payable under this heading.”
“The Respondent has failed to provide the Tribunal with invoices showing that costs in the sum of £1,789.68 were incurred... the amount recoverable by the Respondent under this heading is limited to the agreed sum of £1,000.”
“the actual figure is zero, and Ms Mann confirmed that the figure of zero is agreed.”
“Ms Mann confirmed that the actual figure in the sum of £210.79 is agreed.”
“the sum recoverable by the Respondent under this heading is limited to £250 per flat.”
“No representative of the Respondent was attended the hearing, and the Respondent had failed to comply with any of the Tribunal's directions.”
“having considered all the circumstances, including the high degree of success of the Applicants and the Respondent's failure to participate in these proceedings (whilst also failing to concede the Applicants' case), the Tribunal is satisfied that it is just and equitable to make orders under section 20C of the 1985 Act and under Paragraph 5A of Schedule 11 to the 2002.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.