LON/00AU/LSC/2024/0651 — service charge decision
In LON/00AU/LSC/2024/0651, decided 26 March 2025, the First-tier Tribunal considered 2 disputed service charge items at Ground Floor Flat, 8 City Walk Apartments, 29 Seward Street, London, EC1V 3RF and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Ground Floor Flat, 8 City Walk Apartments, 29 Seward Street, London, EC1V 3RF
Decision date: 26 March 2025
Full decision: Read on GOV.UK
Managing agent named in the decision: IPM.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Major works (2023/2024-2024/2025) | £3,267.07 | £3,267.07 | Allowed in full | — |
| Administration charges (2023/2024-2024/2025) | £84 | £84 | Allowed in full | — |
Section 20C order: granted.
Key passages (verbatim)
“In our judgment, the lease provides for the cost of the replacement windows and doors to be recovered through the service charge.”
“We find both administration charges, at £42 each, are reasonable.”
“The Respondent's position would have been stronger if it had addressed those queries raised by Mr Edwards. In particular, the queries regarding how many leaseholders had complained about the condition of the windows, how many windows did it consider needed to be replaced, and when it was anticipated the other windows would require replacement.”
“The Respondent did not adequately address these inquiries either at the time they were made, nor to date. The Respondent has not explained its failure to address these inquiries.”
“Although we consider the Respondent acted reasonably in proceeding with the works, it has not explained its failure to address the Applicant's legitimate inquiries. It is understandable that a leaseholder, faced with a bill for thousands of pounds of repairs, may have inquiries regarding those costs, and we consider the leaseholder is entitled to expect and receive an adequate response to those inquiries.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.