Decision summary

LON/00AZ/LSC/2021/0065 — service charge decision

In LON/00AZ/LSC/2021/0065, decided 20 September 2021, the First-tier Tribunal considered 8 disputed service charge items at Flat G, 149-151 Kirkdale, Sydenham, London SE26 4QJ and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat G, 149-151 Kirkdale, Sydenham, London SE26 4QJ
Decision date: 20 September 2021
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Major works (2019/20)£2,200£1,700ReducedNo Section 20 consultation, Dispensation granted conditionally, Costs unreasonably incurred (s19(1)(a))
Repairs & maintenance (2019/20)£1,038.60£648ReducedLandlord could not evidence the cost
Repairs & maintenance (2019/20)£530£350ReducedCosts unreasonably incurred (s19(1)(a)), Poor standard of work
Cleaning (2019/20)£180£180Allowed in full
Cleaning (2020/21)£192.86£192.86Allowed in full
Management fees (2019/20)£250£250Allowed in full
Management fees (2020/21)£250£250Allowed in full
Repairs & maintenance (2019/20)Withdrawn

Section 20C order: granted. Section 20ZA dispensation: conditional.

Key passages (verbatim)

“we grant dispensation on the basis that the cost be so limited. This amounts to the same result as if we had concluded that £1,700 was the reasonable cost for the work.”
On major works
“The charge of £1038.60 referable to repairs to the electric gate is not reasonable in amount. A charge of £648 should be substituted.”
On repairs & maintenance
“The charge of £530 referable to repairs to the storage unit is not reasonable in amount. A charge of £350 should be substituted.”
On repairs & maintenance
“the charges referable to cleaning in both years are reasonable.”
On cleaning
“the charges referable to cleaning in both years are reasonable.”
On cleaning
“On balance, we consider that the "administration charge" for management services was reasonable.”
On management fees
“The Respondent frankly admitted that he was unaware of his obligations under section 20.”
Of Respondent
“we do urge upon the Respondent that section 20 of the 1985 Act is not the only technical legal matter of which a property manager needs to be aware.”
Of Respondent

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.