Decision summary

LON/00BA/LSC/2019/0366 — service charge decision

In LON/00BA/LSC/2019/0366, decided 9 April 2020, the First-tier Tribunal considered 28 disputed service charge items at Flat 4, 16 Arterberry Road, London, SW20 8AJ and reached a mixed result: 5 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 4, 16 Arterberry Road, London, SW20 8AJ
Decision date: 9 April 2020
Full decision: Read on GOV.UK

Managing agent named in the decision: Urang Property Management Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Repairs & maintenance (2017-18)£3,500£3,500Allowed in full
Repairs & maintenance (2017-18)£4,435.20£4,435.20Allowed in full
Cleaning (2017-18)£2,000£2,000Allowed in full
Cleaning (2017-18)£95£95Allowed in full
Gardening & grounds (2017-18)£1,872£1,872Allowed in full
Gardening & grounds (2017-18)£225£225Allowed in full
Other charges (2017-18)£2,850£2,695ReducedCosts unreasonably incurred (s19(1)(a))
Reserve fund contributions (2017-18)£20,000£20,000Allowed in full
Reserve fund contributions (2017-18)£19,052.08£19,052.08Allowed in full
Major works (2017-18)£3,150£3,150Allowed in full
Buildings insurance (2017-18)£4,000£4,000Allowed in full
Buildings insurance (2017-18)£3,256.10£3,256.10Allowed in full
Management fees (2017-18)£2,100£2,100Allowed in full
Repairs & maintenance (2018-19)£3,000£3,000Allowed in full
Repairs & maintenance (2018-19)£6,024.70£6,024.70Allowed in full
Other charges (2018-19)£1,200£1,200Allowed in full
Other charges (2018-19)£1,764.60£1,764.60Allowed in full
Cleaning (2018-19)£2,100£2,100Allowed in full
Cleaning (2018-19)£390£390Allowed in full
Gardening & grounds (2018-19)£1,872£1,872Allowed in full
Gardening & grounds (2018-19)£3,876£3,876Allowed in full
Other charges (2018-19)£540£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Other charges (2018-19)£240£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Buildings insurance (2018-19)£5,000£5,000Allowed in full
Buildings insurance (2018-19)£5,079.52£5,079.52Allowed in full
Management fees (2018-19)£2,250£2,100ReducedNot payable under the lease
Legal & professional costs (2018-19)£312£312Allowed in full
Other charges (2003-2017)£16,591.51£0Disallowed entirelyNot payable under the lease, Other grounds

Section 20C order: refused.

Key passages (verbatim)

“We see no reason to question the sums identified in the invoices provided, and in the absence of any substantive challenge from Mrs GordenGordon, we determine that both the budgeted costs and the actual costs incurred are reasonable in amount and payable by her.”
On repairs & maintenance
“We see no reason to question the sums identified in the invoices provided, and in the absence of any substantive challenge from Mrs GordenGordon, we determine that both the budgeted costs and the actual costs incurred are reasonable in amount and payable by her.”
On repairs & maintenance
“it was reasonable for Mr Cleaver, as an incoming manager, to set a budget in the amount of £2,000, which equates to approximately £9.60 per week to Mrs GordenGordon.”
On cleaning
“Mrs GordenGordon did not challenge the actual spend of £95”
On cleaning
“the budgeted sum was reasonable, given that Mr Cleaver was an incoming manager, and given the difficulties he states he experienced in obtaining accounting information”
On gardening & grounds
“we consider the amount reasonable for the work carried out, especially given that this was the only maintenance carried out over an approximately five-month period.”
On gardening & grounds

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.