Decision summary

LON/00BA/LSC/2022/0036 — service charge decision

In LON/00BA/LSC/2022/0036, decided 7 November 2022, the First-tier Tribunal considered 24 disputed service charge items at 26 Queen Elizabeth Gardens, Morden and reached a mixed result: 13 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 26 Queen Elizabeth Gardens, Morden
Decision date: 7 November 2022
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2014/15)£19.67£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2015/16)£14.21£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2016/17)£19.58£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2017/18)£14.43£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2014/15)£83.99Allowed in full
Repairs & maintenance (2016/17)£92.46Allowed in full
Repairs & maintenance (2019/20)£86.96Allowed in full
Staffing & concierge (2014/15)£29.14Allowed in full
Staffing & concierge (2015/16)£12.71Allowed in full
Cleaning (2014/15)£15.87Allowed in full
Cleaning (2015/16)£12.71Allowed in full
Cleaning (2016/17)£16.47Allowed in full
Cleaning (2017/18)£15.97Allowed in full
Management fees (2014/15)£171.70Allowed in full
Management fees (2015/16)£207.36ReducedFee excessive for service delivered
Management fees (2016/17)£207.36ReducedFee excessive for service delivered
Management fees (2017/18)£207.36ReducedFee excessive for service delivered
Management fees (2018/19)£207.36ReducedFee excessive for service delivered
Management fees (2019/20)£207.36ReducedFee excessive for service delivered
Management fees (2020/21)£159.87Allowed in full
Management fees (2021/22)£207.36ReducedFee excessive for service delivered
Management fees (2022/23)£207.36ReducedFee excessive for service delivered
Administration charges (2021/22)£32.53£0Disallowed entirelyNot payable under the lease, Landlord could not evidence the cost
Administration charges (2022/23)£32.20£0Disallowed entirelyNot payable under the lease, Landlord could not evidence the cost

Section 20C order: granted.

Key passages (verbatim)

“In the absence of any explanation in relation to these charges, and given the nature of the block the Tribunal determines that the sums due for block charges are not reasonable and not payable.”
On other charges
“In the absence of any explanation in relation to these charges, and given the nature of the block the Tribunal determines that the sums due for block charges are not reasonable and not payable.”
On other charges
“In the absence of any explanation in relation to these charges, and given the nature of the block the Tribunal determines that the sums due for block charges are not reasonable and not payable.”
On other charges
“In the absence of any explanation in relation to these charges, and given the nature of the block the Tribunal determines that the sums due for block charges are not reasonable and not payable.”
On other charges
“the tribunal was satisfied that these sums were proportionate for the age of the building, and that the accounts had been certified, and that small reactive repairs had been carried out.”
On repairs & maintenance
“the tribunal was satisfied that these sums were proportionate for the age of the building, and that the accounts had been certified, and that small reactive repairs had been carried out.”
On repairs & maintenance
“It noted that there was a lack of proactivity from the landlord concerning dealing with the Applicant's queries on service charges. It also noted that there were years in which the expenditure in relation to the building was small, given this it would not have been difficult to respond proactively to the Applicant.”
Of Clarion House (Respondent)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.