Decision summary

LON/00BB/LSC/2020/0288 — service charge decision

In LON/00BB/LSC/2020/0288, decided 20 May 2021, the First-tier Tribunal considered 6 disputed service charge items at Flats 1–49 Oceanis Apartments, 19 Seagull Lane, London E16 1BY and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flats 1–49 Oceanis Apartments, 19 Seagull Lane, London E16 1BY
Decision date: 20 May 2021
Full decision: Read on GOV.UK

Managing agent named in the decision: First Port Bespoke Property Services Ltd.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Management fees (2008-9 to 2014-15)—£75Allowed in full—
Management fees (2015-16)—£135Allowed in full—
Management fees (2016-17 to 2018-19)—£185Allowed in full—
Management fees (2019-20 to date)—£160Allowed in full—
Administration charges (2008-9 to 2018-19)—£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Fee excessive for service delivered, Duplication of charges
Administration charges (2019-20 to 2020-21)—£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Fee excessive for service delivered, Duplication of charges

Section 20C order: granted.

Key passages (verbatim)

“the standard management fees are payable, the administration charges are not payable and should be refunded within 28 days of this decision.”
On management fees
“The reasonable management fees in the circumstances of the present case are limited to the following amounts”
On management fees
“The reasonable management fees in the circumstances of the present case are limited to the following amounts”
On management fees
“The reasonable management fees in the circumstances of the present case are limited to the following amounts”
On management fees
“An additional 5% or in later years 15% fee for this service is wholly unreasonable, given Clarion is also charging the Lessees a management fee.”
On administration charges
“An additional 5% or in later years 15% fee for this service is wholly unreasonable, given Clarion is also charging the Lessees a management fee.”
On administration charges
“The supporting paperwork over a prolonged period of time had effectively hidden the total charges being levied by the Respondent.”
Of Clarion Housing Association
“He confirmed that historically Clarion had not challenged First Port regarding the budgets, he did not dispute that the budgets had been very full on several occasions.”
Of Clarion Housing Association

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.