Decision summary

LON/00BB/LSC/2023/0080 — service charge decision

In LON/00BB/LSC/2023/0080, decided 22 July 2025, the First-tier Tribunal considered 28 disputed service charge items at 9 Buxton Road, London, E15 1QU and found largely for the leaseholder: 26 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 9 Buxton Road, London, E15 1QU
Decision date: 22 July 2025
Full decision: Read on GOV.UK

Managing agent named in the decision: Eagerstates Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2022/23)£11,816.14£150ReducedLandlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a)), Other grounds
Major works (2022/23)£11,576.74£0Disallowed entirelyWorks not necessary, Not payable under the lease, Costs unreasonably incurred (s19(1)(a))
Administration charges (2022/23)£0Disallowed entirelyNot payable under the lease, Demand formally invalid
Buildings insurance (2017/18)£1,870ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a))
Buildings insurance (2018/19)£1,961ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a))
Buildings insurance (2019/20)£2,025.97ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a))
Buildings insurance (2020/21)£2,343.94ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a))
Buildings insurance (2021/22)ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a))
Legal & professional costs (2017/18)£780£600ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2017/18)£405.60ReducedCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2018/19)£612ReducedCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2019/20)£816ReducedCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2020/21)£790.44ReducedCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2021/22)£426ReducedCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Major works (2021/22)£2,242£2,242Allowed in full
Repairs & maintenance (2021/22)£6,641.04£6,641.04Allowed in full
Management fees (2017/18)£853.20ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2018/19)£856.80ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2019/20)£864ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2020/21)£871.20ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2021/22)£878.40ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Legal & professional costs (2017/18)£180£100ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2018/19)£210£100ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2019/20)£228£100ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2020/21)£246£100ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2021/22)£300£100ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2017/18)£192£80ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2021/22)£798£0Disallowed entirelyLandlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a))

Key passages (verbatim)

“The Respondent has charged £11,816.14. The Tribunal allows £150. On 23 April 2023, the management of the Building passed from the Respondent to the Applicant's RTM Company.”
On other charges
“This work was not done. We accept the evidence of the Applicants that a new Ryefield board was not necessary and that more limited works would have sufficed.”
On major works
“The sums were not demanded in accordance with the terms of the lease. We therefore disallow the administration charges.”
On administration charges
“we are satisfied that a premium of £2,294 is excessive. Doing the best that we can, we consider that a reasonable sum for insurance is £1,000 per annum over this five year period”
On buildings insurance
“we consider that a reasonable sum for insurance is £1,000 per annum over this five year period”
On buildings insurance
“we consider that a reasonable sum for insurance is £1,000 per annum over this five year period”
On buildings insurance

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.