LON/00BB/LSC/2025/0742 — service charge decision
In LON/00BB/LSC/2025/0742, decided 4 December 2025, the First-tier Tribunal considered 3 disputed service charge items at Flat 2, Charlton Court, High Street, South East Ham, London, E6 6JD and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flat 2, Charlton Court, High Street, South East Ham, London, E6 6JD
Decision date: 4 December 2025
Full decision: Read on GOV.UK
Managing agent named in the decision: Sandrove Ventures Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Legal & professional costs (2020) | £462.30 | £150 | Reduced | Costs unreasonably incurred (s19(1)(a)) |
| Other charges (2020) | £310.50 | £310.50 | Allowed in full | — |
| Other charges (2021) | £192 | £0 | Disallowed entirely | Other grounds |
Key passages (verbatim)
“The Tribunal is satisfied that the administration charge of £462.30 is unreasonable. The Respondent's Solicitor should have checked whether the debt was cleared prior to issuing proceedings. The Tribunal allows £150 which is the reasonable cost of sending a pre-action letter.”
“The Tribunal is satisfied that an engineer attended the flat in response to a complaint that the intercom was not operative. The Tribunal is therefore satisfied that the Applicant should pay the cost of the call out fee.”
“Given the approach adopted by the Respondent, the Tribunal is satisfied that this administration charge should be removed from the Applicant's account and a credit should be made.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.