LON/00BD/LSC/2025/1098 — service charge decision
In LON/00BD/LSC/2025/1098, decided 24 March 2026, the First-tier Tribunal considered 5 disputed service charge items at Blocks A to D, Rivermead Close, Teddington, TW11 9NL and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Blocks A to D, Rivermead Close, Teddington, TW11 9NL
Decision date: 24 March 2026
Full decision: Read on GOV.UK
Managing agent named in the decision: Chelsea Heritage Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Staffing & concierge (2023) | £32,584 | — | Allowed in full | — |
| Other charges (2024) | £12,750 | £0 | Disallowed entirely | Not payable under the lease, Costs unreasonably incurred (s19(1)(a)) |
| Other charges (2025) | £12,750 | £0 | Disallowed entirely | Not payable under the lease, Costs unreasonably incurred (s19(1)(a)) |
| Staffing & concierge (2024) | £41,567 | £37,000 | Reduced | Costs unreasonably incurred (s19(1)(a)) |
| Staffing & concierge (2025) | £44,500 | £44,500 | Allowed in full | — |
Section 20C order: granted.
Key passages (verbatim)
“The Applicant has taken as a starting point costs in the 2023 accounts of £32,584.”
“The tribunal determines that the rent payable from the service charge account for blocks A-D of £12,750 pa is not payable for the years in question.”
“As no cost has been incurred by the 1st Respondent as rent there is no expense to be recovered.”
“The tribunal determines that the amount payable in respect of concierge employment costs is £37,000 for 2024.”
“The tribunal is satisfied that on balance both the decision-making process and the outcome were reasonable and the employment costs of £37,000 for 2024 and £44,500 for 2025 are reasonable.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.