LON/00BE/LSC/2025/1121 — service charge decision
In LON/00BE/LSC/2025/1121, decided 28 April 2026, the First-tier Tribunal considered 7 disputed service charge items at Flats 1 and 4, Norman House, St Saviours Estate, Purbrook Street, London SE1 3DH and reached a mixed result: 4 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flats 1 and 4, Norman House, St Saviours Estate, Purbrook Street, London SE1 3DH
Decision date: 28 April 2026
Full decision: Read on GOV.UK
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Utilities (2023/24) | £1,250.98 | £216.16 | Reduced | Costs unreasonably incurred (s19(1)(a)), Section 20B 18-month time limit |
| Repairs & maintenance (2023/24) | £351.58 | £270.03 | Reduced | Duplication of charges, Landlord could not evidence the cost |
| Repairs & maintenance (2024/25) | £95.40 | £80 | Reduced | Landlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a)) |
| Utilities (2024/25) | £291.28 | £191.28 | Reduced | Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost |
| Utilities (2023/24) | £789.03 | — | conceded | Other grounds |
| Other charges (2023/24) | £120 | — | conceded | Other grounds |
| Utilities (2023/24) | £70.48 | — | conceded | Duplication of charges |
Section 20C order: granted.
Key passages (verbatim)
“The tribunal determines that the amount payable in respect of the electricity costs charged in 2023/24 is £216.16.”
“The tribunal determines that the amount payable in respect of block responsive repair costs for 2023/24 is £270.03.”
“The tribunal determines that the amount payable in respect of block responsive repair costs for 2024/25 is £80.”
“The tribunal determines that the amount payable in respect of block lighting costs for 2024/25 is £191.28.”
“the Respondent will refund to each of the Applicants the sum of £789.03 as 7/82 (being the appropriate apportion for each of the Flats) of £9,242.92. £789.03 was the proportion of the charges attributable to the missing electricity meter, MPAN 4390, in the 2023/24 account.”
“The Respondent agrees to provide both Applicants with a refund of £120 for the Climate Change Levy.”
“the Respondent could, and arguably should, have raised the issue of back-billing with Laser. This would have been reasonable behaviour and it is not equitable for the Applicants to bear the cost of the Respondent's failure to raise the back-billing.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.