LON/00BJ/LSC/2024/0037 — service charge decision
In LON/00BJ/LSC/2024/0037, decided 1 August 2024, the First-tier Tribunal considered 3 disputed service charge items at 2 Sisters Avenue, London, SW11 5SG and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.
Property: 2 Sisters Avenue, London, SW11 5SG
Decision date: 1 August 2024
Full decision: Read on GOV.UK
Managing agent named in the decision: Eagerstates Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Other charges (2023) | £1,620 | £1,620 | Allowed in full | — |
| Major works (2023) | £17,250 | £15,960 | Reduced | Poor standard of work, Fee excessive for service delivered |
| Administration charges (2023) | £150 | £0 | Disallowed entirely | Other grounds |
Section 20C order: refused.
Key passages (verbatim)
“We find the £1,620.00 claimed by the Respondent represents a reasonable cost to supply and install an intercom system at the Premises.”
“We reduce the £17,250.00 claimed to £15,960.00, which we consider is a reasonable sum… we do not consider 12.5% management fee is reasonable. Where a management fee is charged as a percentage, this is typically in the region of 10%.”
“the £150 administration charge is not reasonable, and we reduce this amount to zero.”
“Eagerstates has not arranged for the contractors to return to at least deal with painting the railings, or any other potentially justified complaints, which is an important part of the management function.”
“the Applicants have been complaining about the incomplete external redecoration since August 2023, and as at the date they completed the schedule in May 2024, the contractors had not addressed these deficiencies. As the contractors have not done so within a reasonable period, it would be inappropriate to release the retention had there been one.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.