LON/00BJ/LSC/2024/0332 — service charge decision

“The tribunal finds the applicant's concerns over the unreasonableness of communal electricity charges have been evidenced by the concessions made by Mr Cunningham and the credits made in respect of this item.”

“the second respondent accepted that the sum of £18,856 that had been attributed to these costs had been misallocated and that the correct sum was £17,476.51 and not £35,988 originally claimed.”

“costs of the lift were increased by a flooding in the basement caused by an external mains water pipe... the tribunal finds the costs of lift maintenance have been reasonably incurred and are payable.”

“The tribunal finds the fees of Town & City are reasonable and payable by the applicant. The tribunal finds the managing agent is having to deal with a number of issues including the re-cladding of the building as well as the usual day to day matters.”

“The tribunal finds the collection of a reserve fund is reasonable and payable by the applicant under the terms of the lease.”

“The tribunal finds the use of an online system that allows lessees to report problems and receive communications is a cost-effective and reliable method now commonly used by managing agents.”

“The tribunal finds the misallocation of funds by the second respondent has not assisted the applicant in understanding how service charges have been incurred.”

“The tribunal finds the contractors carrying out works have frequently misidentified the building in their invoices thereby unnecessarily causing confusion.”

“The acrimony between the parties was also made clear in the intemperate language used by the applicant in some of his communications to second respondent and its managing agents.”