Decision summary

LON/00BK/LSC/2021/0141 — service charge decision

In LON/00BK/LSC/2021/0141, decided 22 June 2022, the First-tier Tribunal considered 19 disputed service charge items at Flat 1, 229 Sussex Gardens, London, W2 2RL and reached a mixed result: 10 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 1, 229 Sussex Gardens, London, W2 2RL
Decision date: 22 June 2022
Full decision: Read on GOV.UK

Managing agent named in the decision: G & H Z Limited trading as Sloan Block Management.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2017/18)£197£197Allowed in full
Other charges (2018/19)£224£224Allowed in full
Other charges (2019/20)£0£0Allowed in full
Other charges (2020/21)£86£86Allowed in full
Other charges (2021/22)£306£110ReducedCosts unreasonably incurred (s19(1)(a))
Legal & professional costs (2017/18)£273.70£273.70Allowed in full
Legal & professional costs (2018/19)£2,308£2,308Allowed in full
Legal & professional costs (2019/20)£753£753Allowed in full
Legal & professional costs (2020/21)£-869£-869Allowed in full
Legal & professional costs (2021/22)£787.06£787.06Allowed in full
Repairs & maintenance (2017/18)£1,435£245.07ReducedNot payable under the lease
Other charges (2018/19)£231.68£0Disallowed entirelyNot payable under the lease
Other charges (2019/20)£199.65£0Disallowed entirelyNot payable under the lease
Other charges (2021/22)£234£0Disallowed entirelyNot payable under the lease
Reserve fund contributions (2017/18)£1,755£1,000ReducedCosts unreasonably incurred (s19(1)(a))
Reserve fund contributions (2018/19)£1,755£1,000ReducedCosts unreasonably incurred (s19(1)(a))
Reserve fund contributions (2019/20)£1,755£1,000ReducedCosts unreasonably incurred (s19(1)(a))
Reserve fund contributions (2020/21)£1,755£1,000ReducedCosts unreasonably incurred (s19(1)(a))
Reserve fund contributions (2021/22)£1,755.20£1,000ReducedCosts unreasonably incurred (s19(1)(a))

Section 20C order: partial.

Key passages (verbatim)

“2017/18 £1,800 £197 £197”
On other charges
“2018/19 £2,040 £224 £224”
On other charges
“2019/20 £1,680 £0 £0”
On other charges
“2020/21 £788 £86 £86”
On other charges
“Yet the estimated sum for 2021/22 does seems excessive in relation to the revised fee for the year before. In that context we consider that an estimated charge for accountancy for 2021/22 should be £1,000 and as such Ms Sinclair's contribution should be reduced to £110.”
On other charges
“£2,620 for 2017/8 with legal invoices from JB Leitch of £2,495 plus a surveyor's fee of £125 and the relevant ledger report is at [357]. (10.97% of the legal fees being £273.70)”
On legal & professional costs
“the Tribunal cannot see a clear audit trail between what is being sought from Ms Sinclair and the reconciliation provided.”
Of Applicant (RTM company / managing agent)
“we have found that the information provided by the Applicant has been opaque and we can understand Ms Sinclair's frustrations.”
Of Applicant (RTM company / managing agent)
“that has been one of the challenging parts of this case is that there is a lack of transparency by the Applicant and therefore no clear audit trail to see what items of expenditure come under each heading.”
Of Applicant (RTM company / managing agent)
“over the years there has been a significant amount of money expended on legal fees to resolve these ongoing issues between the parties. There still remains some areas of dispute and the issue of transparency in respect of the accounts, reconciliation and the reserve funds has resulted in a lack of trust.”
Of Both parties

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.