LON/00BK/LSC/2022/0349 — service charge decision
In LON/00BK/LSC/2022/0349, decided 15 May 2023, the First-tier Tribunal considered 5 disputed service charge items at Flat 3, Foss House, Carlton Hill, London NW8 9UY and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.
Property: Flat 3, Foss House, Carlton Hill, London NW8 9UY
Decision date: 15 May 2023
Full decision: Read on GOV.UK
Managing agent named in the decision: Westminster City Council.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Repairs & maintenance (2019-20) | — | — | Withdrawn | — |
| Cleaning (2019-20) | £782.82 | £782.82 | Allowed in full | — |
| Cleaning (2020-21) | £868.48 | £868.48 | Allowed in full | — |
| Cleaning (2021-22) | £1,054.70 | £1,054.70 | Allowed in full | — |
| Cleaning (2022-23) | £1,050.15 | £1,050.15 | Allowed in full | — |
Section 20C order: refused.
Key passages (verbatim)
“the Applicant did not pursue her objections to Planned Prevantative Maintenance, Repairs & Maintenance or Supervision & Management.”
“the Tribunal is satisfied that the cleaning charges are reasonable for the service delivered so that they are payable by the Applicant.”
“the Tribunal is satisfied that the cleaning charges are reasonable for the service delivered so that they are payable by the Applicant.”
“the Respondent responded to the latter incident by arranging for a full clean at no additional cost and improved supervision by introducing sign-in sheets and increasing inspections to weekly.”
“the Tribunal is satisfied that the cleaning charges are reasonable for the service delivered so that they are payable by the Applicant.”
“unfortunately, due to the Applicant's inexperience with the preparation of such bundles, the contents index was impossible to use and the documents were not set out in a useful order but the Respondent, despite their greater experience, did nothing to try to improve the bundle – hopefully both parties will learn from this if they are ever involved in tribunal proceedings again”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.