Decision summary

MAN/00CX/LSC/2021/0077 — service charge decision

In MAN/00CX/LSC/2021/0077, decided 8 April 2024, the First-tier Tribunal considered 12 disputed service charge items at Apartment 145 The Gatehaus, Leeds Road, Bradford BD1 5BQ and reached a mixed result: 6 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Apartment 145 The Gatehaus, Leeds Road, Bradford BD1 5BQ
Decision date: 8 April 2024
Full decision: Read on GOV.UK

Managing agent named in the decision: Rendall and Rittner (formerly Braemar).

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Staffing & concierge (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Cleaning (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Other charges (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Other charges (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Lifts (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Repairs & maintenance (2018-2022)——Allowed in fullLeaseholder evidence insufficient
Buildings insurance (2018-2022)——Disallowed entirelyNot payable under the lease
Management fees (2018)—£250ReducedFee excessive for service delivered, Other grounds
Management fees (2019)—£250ReducedFee excessive for service delivered, No Section 20 consultation
Management fees (2020)—£275ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2021)—£275ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))
Management fees (2022)—£275ReducedFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))

Section 20C order: refused.

Key passages (verbatim)

“No detail was provided as to these objections other than generic concerns about the state of the building, vandalism etc.”
On staffing & concierge
“No detail was provided as to these objections other than generic concerns about the state of the building, vandalism etc.”
On cleaning
“No detail was provided as to these objections other than generic concerns about the state of the building, vandalism etc.”
On other charges
“There was insufficient direct evidence to find other than that the service charges on the whole – with the exception of the management charges - are reasonable, and payable.”
On other charges
“There was insufficient direct evidence to find other than that the service charges on the whole – with the exception of the management charges - are reasonable, and payable.”
On lifts
“general repairs are reactive but have only been charged for as carried out”
On repairs & maintenance
“ABM had found it very difficult to get information from Rendall and Rittner, describing it as like "pulling teeth".”
Of Rendall and Rittner (managing agent)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.