Decision summary

MAN/00EJ/LSC/2020/0070 — service charge decision

In MAN/00EJ/LSC/2020/0070, decided 1 January 2022, the First-tier Tribunal considered 32 disputed service charge items at 3 & 9 Magdalene Court, Consett, County Durham and reached a mixed result: 4 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 3 & 9 Magdalene Court, Consett, County Durham
Decision date: 1 January 2022
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2017/18)Allowed in full
Other charges (2018/19)Allowed in full
Other charges (2019/20)Allowed in full
Staffing & concierge (2017/18)Allowed in full
Staffing & concierge (2018/19)Allowed in full
Repairs & maintenance (2017/18)Allowed in full
Repairs & maintenance (2018/19)Allowed in full
Other charges (2017/18)Allowed in full
Other charges (2018/19)Allowed in full
Other charges (2019/20)Allowed in full
Gardening & grounds (2017/18)£2,660£2,660Allowed in full
Gardening & grounds (2018/19)£3,125£2,800ReducedCosts unreasonably incurred (s19(1)(a))
Gardening & grounds (2019/20)£2,940ReducedCosts unreasonably incurred (s19(1)(a))
Staffing & concierge (2017/18)Allowed in full
Staffing & concierge (2018/19)Allowed in full
Staffing & concierge (2019/20)£434.82conceded
Repairs & maintenance (2018/19)Allowed in full
Utilities (2019/20)ReducedOther grounds
Lifts (2019/20)Allowed in full
Other charges (2019/20)Allowed in full
Other charges (2019/20)Allowed in full
Utilities (2019/20)Allowed in full
Repairs & maintenance (2019/20)Allowed in full
Other charges (2019/20)Allowed in full
Other charges (2019/20)£3,559.85ReducedApportionment error
Other charges (2019/20)Allowed in full
Management fees (2017/18)Allowed in full
Management fees (2018/19)Allowed in full
Management fees (2019/20)Allowed in full
Other charges (2014/15)concededNo Section 21B summary of rights
Other charges (2015/16)concededNo Section 21B summary of rights
Other charges (2016/17)concededNo Section 21B summary of rights

Section 20C order: granted.

Key passages (verbatim)

“the Tribunal was persuaded but by the Respondent's evidence that the amount charged to the residents in respect of the monitoring services under the contract fell below the threshold for consultation and was correctly charged”
On other charges
“the annual sum for each year to be reasonably incurred and reasonable in amount”
On other charges
“the annual sum for each year to be reasonably incurred and reasonable in amount”
On other charges
“we found no persuasive evidence that the annual sum involved was excessive”
On staffing & concierge
“we further determined the sums to be reasonably incurred and reasonable in amount for each year”
On staffing & concierge
“The services are clearly necessary for safety of the block and its occupiers. We were presented with no persuasive evidence of the availability of a lower cost and determined the sum to be reasonably incurred and reasonable in amount for each year.”
On repairs & maintenance
“the Respondent had recognised that these methods were inconsistent, in some respects unfair and in opposition to its own methodology of apportioning such charges relative to development size, or requiring invoicing to be scheme-specific.”
Of Respondent (Karbon Homes / predecessors) – inconsistent apportionment methodology

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.