Decision summary

CAM/000KC/LSC/2020/0019 — service charge decision

In CAM/000KC/LSC/2020/0019, decided 5 October 2020, the First-tier Tribunal considered 6 disputed service charge items at 6 Optima House, 43 High Street South, Dunstable, Beds LU6 3RZ and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 6 Optima House, 43 High Street South, Dunstable, Beds LU6 3RZ
Decision date: 5 October 2020
Full decision: Read on GOV.UK

Managing agent named in the decision: Moreland Estate Management Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Buildings insurance (2020)£4,750£4,750Allowed in full
Cleaning (2020)£3,750£3,750Allowed in full
Management fees (2020)£3,022£2,934ReducedFee excessive for service delivered
Repairs & maintenance (2020)£1,500£500ReducedCosts unreasonably incurred (s19(1)(a))
Other charges (2020)£1,210£1,210Allowed in full
Utilities (2020)£750£750Allowed in full

Section 20C order: granted.

Key passages (verbatim)

“My finding on the insurance is that the sum demanded is not unreasonable. However, the Landlord's agents should provide the information requested by Mr Curran in his letter so that he can fully review the insurance premium.”
On buildings insurance
“the alternative estimates indicate figures not so far removed from the Landlord's estimated charges and accordingly I find that an estimated demand of £3,750 is reasonable.”
On cleaning
“I would reduce the management fee to the 2019 level of £2,934, a saving of £88.”
On management fees
“I find that this estimated charge over eggs the pudding and reduce it to £500, close to the actual charge in 2018 but still giving some wriggle room for costs in the year 2020. This gives a saving of £1,000.”
On repairs & maintenance
“I find that the estimated demand is reasonable, notwithstanding the estimates given by the Applicants.”
On other charges
“The electricity in 2019 was £631.87 and an uplift to £750 is in my finding reasonable.”
On utilities
“The Applicants have not been helped by the Respondent's lack of involvement. On 3rd July 2020 Mr Curran wrote to the agents, Moreland Estates, requesting information which would have given him a chance to have obtained a comparable cost for insuring the property. He received no response.”
Of Moreland Estate Management Limited / Respondent
“This seems to me to be generous, especially given the lack of involvement by the managing agents in these proceedings.”
Of Moreland Estate Management Limited

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.