Decision summary

CAM/00KF/LSC/2025/0669 — service charge decision

In CAM/00KF/LSC/2025/0669, decided 9 July 2026, the First-tier Tribunal considered 4 disputed service charge items at 64A and 64B The Broadway, Thorpe Bay, Southend on Sea, Essex and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 64A and 64B The Broadway, Thorpe Bay, Southend on Sea, Essex
Decision date: 9 July 2026
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Repairs & maintenance (2020-21)£490.28£490.28Allowed in full—
Repairs & maintenance (2021-22)£470.47£470.47Allowed in full—
Major works (2021-22)£55,143.20£53,022.88ReducedPoor standard of work, Works not necessary, Costs unreasonably incurred (s19(1)(a))
Major works (2021-22)£1,352.32£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Poor standard of work, Landlord could not evidence the cost

Key passages (verbatim)

“Invoice 838707 is dated 18 November 2021. It is a demand for the annual actual maintenance charge for the period 1 April 2020 – 31 March 2021 in the sum of £490.28.”
On repairs & maintenance
“Invoice 864114 is dated 28 October 2022. It is a demand for the annual actual maintenance charge for the period 1 April 2021 – 31 March 2022 in the sum of £470.47.”
On repairs & maintenance
“The total cost of the roof works was £55,143.20 … The total sum payable for the roof replacement works completed at the block in 2022 is £53022.88”
On major works
“The cost of installing soffits, as set out in the pricing schedule, was £1352.32. We deduct this sum from the total cost of the roofing works of £55,143.20.”
On major works
“The work to replace the roof was not carried out in a considerate manner by the contractor, and this caused distress and inconvenience to the occupiers of the block.”
Of Diamond Build PLC (roofing contractor)
“it is apparent from the photographs provided by the parties, and we find, that the rendering to the chimney stack in the northeast corner of the block was not finished in a smooth, even and straight fashion. Further, it is unclear, because the Respondent has not explained, why two of the chimney stacks were repointed and then rendered on the same day.”
Of South Essex Homes (Respondent) / Diamond Build PLC
“the Respondent was unable to explain why the works were carried out in this way.”
Of South Essex Homes (Respondent)
“the Respondent did not offer any explanation about these matters, and nor did it seek permission to provide any further evidence on this point.”
Of South Essex Homes (Respondent)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.