Decision summary

CAM/22UH/LSC/2021/0045 — service charge decision

In CAM/22UH/LSC/2021/0045, decided 9 August 2022, the First-tier Tribunal considered 51 disputed service charge items at 1-33 Brooklyn Court, Loughton, IG10 1AQ and reached a mixed result: 26 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 1-33 Brooklyn Court, Loughton, IG10 1AQ
Decision date: 9 August 2022
Full decision: Read on GOV.UK

Managing agent named in the decision: Warwick Estates (from April 2019); previously Houston Lawrence and Mark Taylor.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Repairs & maintenance (2014)£6,957.06£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2015)£5,844£4,912.72ReducedLandlord could not evidence the cost
Repairs & maintenance (2017)£11,396.39£11,396.39Allowed in full
Other charges (2017)£2,550£2,550Allowed in full
Other charges (2017)£612£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2018)£4,666.32£4,666.32Allowed in full
Other charges (2018)£810£0Disallowed entirelyLandlord could not evidence the cost
Buildings insurance (2018)£3,386.58£0Disallowed entirelyLandlord could not evidence the cost
Legal & professional costs (2018)£3,600£0Disallowed entirelyNot payable under the lease, Costs unreasonably incurred (s19(1)(a))
Management fees (2019)£900£0Disallowed entirelyDuplication of charges
Other charges (2019)£235£235Allowed in full
Other charges (2019)£264£264Allowed in full
Repairs & maintenance (2019)£3,696£2,071ReducedLandlord could not evidence the cost
Buildings insurance (2019)£90£0Disallowed entirelyLandlord could not evidence the cost
Legal & professional costs (2019)£7,767£0Disallowed entirelyNot payable under the lease, Costs unreasonably incurred (s19(1)(a))
Other charges (2019)£347£347Allowed in full
Other charges (2019)£325£325Allowed in full
Other charges (2019)£203£203Allowed in full
Legal & professional costs (2019)£875£0Disallowed entirelyNot payable under the lease
Buildings insurance (2019)£3,520£0Disallowed entirelyNot payable under the lease
Other charges (2019)£6,618.77£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£7,256.27£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£4,015.53£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£1,700£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£11,289.26£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£1,670.75£0Disallowed entirelyLandlord could not evidence the cost
Management fees (2020)£1,818£1,818Allowed in full
Repairs & maintenance (2020)£3,405£2,546.38ReducedLandlord could not evidence the cost
Other charges (2020)£296£296Allowed in full
Buildings insurance (2020)£18,015£12,000ReducedCosts unreasonably incurred (s19(1)(a)), Insurance not market tested
Buildings insurance (2020)£250£250Allowed in full
Utilities (2020)£1,020£1,020Allowed in full
Other charges (2020)£1,255£1,255Allowed in full
Other charges (2020)£100£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2020)£1,500£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2020)£237.60£237.60Allowed in full
Legal & professional costs (2020)£2,411£0Disallowed entirelyNot payable under the lease
Management fees (2021)£8,587.11£8,587.11Allowed in full
Repairs & maintenance (2021)£3,000£3,000Allowed in full
Other charges (2021)£200£200Allowed in full
Buildings insurance (2021)£19,000£13,000ReducedCosts unreasonably incurred (s19(1)(a))
Utilities (2021)£500£500Allowed in full
Other charges (2021)£927£927Allowed in full
Other charges (2021)£629£629Allowed in full
Cleaning (2021)£3,000£3,000Allowed in full
Other charges (2021)£500£500Allowed in full
Other charges (2021)£1,500£1,500Allowed in full
Other charges (2021)£100£100Allowed in full
Other charges (2021)£238£238Allowed in full
Other charges (2021)£8,412£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2021)£10,500£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))

Key passages (verbatim)

“The Respondent provided no evidence at all of incurring these costs. Mr Gale didn't appear to have made any inquiries with the previous agents. The Tribunal disallows the sum in full.”
On repairs & maintenance
“In the bundle the Tribunal were provided evidence of invoices which totalled £4912.72. This is the sum allowed. The Tribunal is unwilling to give the Respondent the benefit of the doubt in relation to the remaining unevidenced sums.”
On repairs & maintenance
“In the bundle The Tribunal were provided with invoices which exceeded the amount claimed therefore the full amount is allowed.”
On repairs & maintenance
“In the bundle the Tribunal were provided with invoices which justified this amount therefore the full amount is allowed.”
On other charges
“There was no evidence that this sum had been incurred therefore it is disallowed.”
On other charges
“In the bundle the Tribunal were provided with invoices which justified this amount therefore the amount is allowed in full.”
On repairs & maintenance

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.