Decision summary

CAM/22UJ/LSC/2020/0032 — service charge decision

In CAM/22UJ/LSC/2020/0032, decided 25 January 2021, the First-tier Tribunal considered 18 disputed service charge items at 138 The Hornbeams, Harlow, Essex and reached a mixed result: 2 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 138 The Hornbeams, Harlow, Essex
Decision date: 25 January 2021
Full decision: Read on GOV.UK

Managing agent named in the decision: Savills.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2018/2019-2019/2020)£225£225Allowed in full
Other charges (2018/2019-2019/2020)£280£280Allowed in full
Other charges (2018/2019-2019/2020)£302£302Allowed in full
Utilities (2018/2019-2019/2020)£183.17£183.17Allowed in full
Other charges (2018/2019-2019/2020)£165.08£165.08Allowed in full
Staffing & concierge (2018/2019-2019/2020)£3,947.08£3,552.37ReducedStandard not reasonable (s19(1)(b)), Costs unreasonably incurred (s19(1)(a))
Major works (2018/2019-2019/2020)£1,719£1,719Allowed in full
Major works (2018/2019-2019/2020)£465.42£465.42Allowed in full
Major works (2018/2019-2019/2020)£1,343.57£1,343.57Allowed in full
Repairs & maintenance (2018/2019-2019/2020)£250£125ReducedPoor standard of work
Major works (2018/2019-2019/2020)£664.65£664.65Allowed in full
Repairs & maintenance (2018/2019-2019/2020)£162.50£162.50Allowed in full
Repairs & maintenance (2018/2019-2019/2020)£29£29Allowed in full
Major works (2018/2019-2019/2020)£155£155Allowed in full
Repairs & maintenance (2018/2019-2019/2020)£180£180Allowed in full
Repairs & maintenance (2018/2019-2019/2020)£193.75£193.75Allowed in full
Major works (2018/2019-2019/2020)£250£250Allowed in full
Management fees (2018/2019-2019/2020)£1,110.98£1,110.98Allowed in full

Key passages (verbatim)

“Mr Prescott explained that whilst the main compound was at the Hides and the preliminary costs had been split proportionally between the two sites. We accept this analysis and allow £225.00.”
On other charges
“just because there was not a skip on site, it did not mean that costs were not incurred in transporting the waste to the skip at the Hides. We allow £280.00.”
On other charges
“The same comment apply as above. We allow £302.00.”
On other charges
“The same comments apply as above. We allow £183.17.”
On utilities
“The same comments apply as above. We allow 165.08.”
On other charges
“We accept that there were some shortcomings in the staffing... we give an allowance of 10% for this. We allow £3,552.37.”
On staffing & concierge
“We accept that there were some shortcomings in the staffing, and the First Applicant had to suffer some rudeness.”
Of Durkan Ltd / site management staff
“We accept that the contractors broke the Applicants' store cupboard door and deduct £125.00.”
Of Durkan Ltd / contractors

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.