Decision summary

CAM/26UH/LSC/2022/0038 — service charge decision

In CAM/26UH/LSC/2022/0038, decided 29 February 2024, the First-tier Tribunal considered 3 disputed service charge items at 18 Yarmouth Road, Stevenage, Hertfordshire and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 18 Yarmouth Road, Stevenage, Hertfordshire
Decision date: 29 February 2024
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Major works (2020)£6,048.66£5,119.63ReducedCosts unreasonably incurred (s19(1)(a)), Fee excessive for service delivered
Other charges (2020)—£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Management fees (2020)—£0Disallowed entirelyFee excessive for service delivered, Costs unreasonably incurred (s19(1)(a))

Section 20C order: granted.

Key passages (verbatim)

“the final costs of £53,081.72 should be reduced by the share of the louvered window and the costs of the door, bringing the total down to £52,089.47”
On major works
“we would remove the charge of £214.39 for the louvered window to the bin store and also the £777.86 to supply and install a door. It cannot be of benefit to the tenants to have a new window and door to a room that they can no longer use.”
On other charges
“The Council adds a 6% management charge to this which we do not think is appropriate given the problems that there have been in finally setting that these costs which have taken until October of 2023 to be finalised.”
On management fees
“We were not helped by the local authority's inability to edit their bundle of documents and to instead produce papers running to over 1,500 documents as well as of course the hearing bundle itself, which in part duplicated some of the papers before us.”
Of Stevenage Borough Council / Respondent
“it is worrying that a clause appears to have been omitted presumably from a number of leases.”
Of Stevenage Borough Council (standard right-to-buy lease)
“The Council adds a 6% management charge to this which we do not think is appropriate given the problems that there have been in finally setting that these costs which have taken until October of 2023 to be finalised. We do not understand why there was this major delay.”
Of Stevenage Borough Council
“Given the delays in producing the documentation it seems a bit rich to expect Mr Ackerman to have settled this by 17th November.”
Of Stevenage Borough Council

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.