CAM/33UG/LSC/2023/0025 — service charge decision
In CAM/33UG/LSC/2023/0025, decided 25 March 2024, the First-tier Tribunal considered 4 disputed service charge items at 110 Northfields, Norwich, Norfolk and found largely for the landlord: 0 items were reduced or disallowed. Full decision on GOV.UK below.
Property: 110 Northfields, Norwich, Norfolk
Decision date: 25 March 2024
Full decision: Read on GOV.UK
Managing agent named in the decision: Norse.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Repairs & maintenance (2021/2022) | £179.44 | £179.44 | Allowed in full | — |
| Management fees (2021/2022) | £172.73 | £172.73 | Allowed in full | — |
| Other charges (2021/2022) | £97.92 | £97.92 | Allowed in full | — |
| Other charges (2021/2022) | £39.36 | £39.36 | Allowed in full | — |
Section 20C order: granted.
Key passages (verbatim)
“The Tribunal found that the service charge for block repairs of £179.44 was reasonable. The Respondent entered into a contractual relationship with Norse and the Tribunal accepted the evidence of the Respondent that this arrangement had a 31.66% charge made up of 28.81% overheads and 2.85% profit.”
“The Tribunal found that the management fee was reasonable. The Tribunal did not accept that the management fee was an additional 54% levy and instead accepted the evidence of Jon Pedersen on behalf of the Respondent.”
“two charges that were not disputed by the Applicant namely £97.92 for services benefitting the property”
“£39.36 for services benefitting the estate”
“the Tribunal noted that the way the management fee was calculated was not explained in the service charge notice (pages 44 to 49 of Respondent's bundle) and an explanation would have been beneficial to leaseholders.”
“confirmation as to how the 31.66% was divided into 28.81% overheads and 2.85% profit for the block repairs charge was not provided to the Applicant until the Tribunal proceedings had started. This detail could have been provided at an earlier stage to assist the Applicant.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.