Decision summary

CHI/00ML/LSC/2023/0151 — service charge decision

In CHI/00ML/LSC/2023/0151, decided 19 July 2024, the First-tier Tribunal considered 23 disputed service charge items at Flats 1, 2 and 3, 19 Charles Street, Brighton and found largely for the leaseholder: 23 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flats 1, 2 and 3, 19 Charles Street, Brighton
Decision date: 19 July 2024
Full decision: Read on GOV.UK

Managing agent named in the decision: Eagerstates Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2018)£2,628.28£0ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2019)£354£0ReducedCosts unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost
Cleaning (2020)£72£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Other charges (2021)£722.70£300ReducedDuplication of charges, Landlord could not evidence the cost
Other charges (2021)£1,080£0Disallowed entirelyLandlord could not evidence the cost, Works not necessary
Repairs & maintenance (2021)£624£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Other charges (2022)£2,228.46£450ReducedCosts unreasonably incurred (s19(1)(a)), Duplication of charges, Landlord could not evidence the cost
Repairs & maintenance (2022)£750£0Disallowed entirelyLandlord could not evidence the cost, Poor standard of work
Other charges (2022)£942£0Disallowed entirelyLandlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a))
Repairs & maintenance (2022)£1,128£602ReducedCosts unreasonably incurred (s19(1)(a))
Repairs & maintenance (2022)£498£0Disallowed entirelyPoor standard of work
Repairs & maintenance (2022)£420£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a))
Major works (2022)£39,294£0Disallowed entirelyPoor standard of work, Works not necessary, Costs unreasonably incurred (s19(1)(a))
Repairs & maintenance (2022)£390£0Disallowed entirelyLandlord could not evidence the cost
Buildings insurance (2023)£4,033.10£3,000ReducedInsurance not market tested, Costs unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost
Buildings insurance (2023)£225.51£0Disallowed entirelyLandlord could not evidence the cost
Cleaning (2023)£1,296£600ReducedCosts unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost
Cleaning (2023)£312£0Disallowed entirelyNot payable under the lease
Other charges (2023)£2,396£800ReducedLandlord could not evidence the cost, Duplication of charges
Repairs & maintenance (2023)£750£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2023)£2,950£750ReducedCosts unreasonably incurred (s19(1)(a)), Fee excessive for service delivered
Repairs & maintenance (2023)£156£0Disallowed entirelyLandlord could not evidence the cost
Repairs & maintenance (2023)£504£0Disallowed entirelyLandlord could not evidence the cost

Section 20C order: granted.

Key passages (verbatim)

“there was the sum which had not identifiably been expended by the Respondent and which remained unspent by the end of the 2018 service charge year…there was no need to make demands to the extent money was already available, being £525.66 per relevant lessee”
On other charges
“disallowing that part of the service costs…£354.00…It was unclear why there might have been similar work undertaken on 2 occasions”
On repairs & maintenance
“The weight comfortably lay with a lack of window cleaning being carried out and so the charge being for a service not carried out.”
On cleaning
“Tribunal accepted that it was reasonable for the Respondent to have undertaken a risk assessment and allowed the £300.00…disallowed £722.70 of this item”
On other charges
“There was no evidence before the Tribunal as to why the survey had been commissioned…no report from the survey was available”
On other charges
“The Tribunal accepted the evidence of the unchallenged and clear evidence of the Applicants that no work had been undertaken.”
On repairs & maintenance

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.