CHI/43UD/LSC/2024/0007 — service charge decision
In CHI/43UD/LSC/2024/0007, decided 22 November 2024, the First-tier Tribunal considered 7 disputed service charge items at Numbers 17, 22, 24, 26, 28, 30, 31, 34, 37, 51, 61, 71, Darfield Road, Guildford and reached a mixed result: 1 item was reduced or disallowed. Full decision on GOV.UK below.
Property: Numbers 17, 22, 24, 26, 28, 30, 31, 34, 37, 51, 61, 71, Darfield Road, Guildford
Decision date: 22 November 2024
Full decision: Read on GOV.UK
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Gardening & grounds (2023/24) | — | — | Allowed in full | — |
| Repairs & maintenance (2023/24) | — | — | Allowed in full | — |
| Staffing & concierge (2023/24) | — | — | Allowed in full | — |
| Cleaning (2023/24) | £480 | £240 | Reduced | Poor standard of work, Costs unreasonably incurred (s19(1)(a)) |
| Cleaning (2023/24) | — | — | Allowed in full | — |
| Buildings insurance (2024/25) | — | — | Allowed in full | — |
| Repairs & maintenance (2024/25) | — | — | Allowed in full | — |
Section 20C order: granted.
Key passages (verbatim)
“The Tribunal finds that the charge for gardening and grounds maintenance is reasonably incurred and is of a reasonable standard”
“The Tribunal finds that the charges for repair have been reasonably incurred and of a reasonable standard.”
“The Tribunal finds that the charge for the Estate Managers accommodation is reasonably incurred.”
“50% of the cost of cleaning in 2023/24 in the sum of £240 should be refunded to the leaseholders.”
“The Tribunal finds that the charge for window cleaning was reasonably incurred, and the work done was of a standard to be expected for the amount charged.”
“the budget has been reasonably arrived at and is payable by the leaseholders”
“The Respondent emphasised that Anchor is keen on transparency, it may wish to consider showing expenditure to the garages as a separate item in their accounts.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.