Decision summary

CHI/45UG/LSC/2021/0037 — service charge decision

In CHI/45UG/LSC/2021/0037, decided 25 November 2021, the First-tier Tribunal considered 5 disputed service charge items at Flat 10 Old Auction House, 70 Guildford Street, Chertsey, KT16 9BB and gave a decision: 4 items were reduced or disallowed. Full decision on GOV.UK below.

Property: Flat 10 Old Auction House, 70 Guildford Street, Chertsey, KT16 9BB
Decision date: 25 November 2021
Full decision: Read on GOV.UK

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Reserve fund contributions—£0Disallowed entirelyNot payable under the lease
Repairs & maintenance£135£0Disallowed entirelyNot payable under the lease
Major works£2,912.40£0Disallowed entirelyNot payable under the lease, Works not necessary
Major works£4,828.80£4,828.80Allowed in full—
Repairs & maintenance—£0Disallowed entirelyNot payable under the lease

Key passages (verbatim)

“The Applicant is clearly being asked to contribute to a reserve fund which the lease does not permit. Any unidentified sum on account of service charges is therefore to be excluded from any demand.”
On reserve fund contributions
“The kitchen ceiling of flat 8 would appear to be part of that flat and is therefore excluded from the definition of 'retained parts' in the lease, the sum of £135.00 claimed for this work is not subject to a claim for service charges and is to be excluded.”
On repairs & maintenance
“The installation of loft insulation…does not come within the definition of a service charge and is not recoverable as such.”
On major works
“The provision as to the repairs to the roof excluding the insulation can be included in the service charge because it seems to be agreed that the repairs were necessary.”
On major works
“The tenants who do not have parking bays should not have to pay for the parking area or the security gate as part of their service charges.”
On repairs & maintenance
“the manager's communication skills could be described as have been sadly lacking”
Of Respondent / managing landlord
“The Respondent has simply refused to answer the question despite the fact that this information must be readily available.”
Of Respondent – refusal to answer Tribunal's questions on service charge percentages
“The suggestion that parts of the work from the same contractor for the same job should be taken separately, is clearly wrong and appears to be a deliberate attempt to evade the consultation process.”
Of Respondent – splitting invoices to evade s.20 consultation
“the whole case has turned on what are quite complicated legal principles…the lease terms are not clear in certain respects. This is unfortunate, to say the least, as it is written in highly complex and legalistic language.”
Of Lease drafting (landlord's responsibility)

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.