Decision summary

CHI/45UH/LSC/2022/0007 — service charge decision

In CHI/45UH/LSC/2022/0007, decided 8 July 2022, the First-tier Tribunal considered 30 disputed service charge items at 184 Heene Road, Worthing, West Sussex and reached a mixed result: 20 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 184 Heene Road, Worthing, West Sussex
Decision date: 8 July 2022
Full decision: Read on GOV.UK

Managing agent named in the decision: Castor Consulting.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Management fees (2016)£600£400ReducedNo Section 20 consultation, Fee excessive for service delivered
Management fees (2016)£160£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Reserve fund contributions (2016)£3,349£3,349Allowed in full
Management fees (2017)£600£400ReducedNo Section 20 consultation, Fee excessive for service delivered
Management fees (2017)£80£0Disallowed entirelyNo Section 20 consultation, Not payable under the lease
Management fees (2017)£297.12£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2017)£784£0Disallowed entirelyNo Section 20 consultation, Not payable under the lease
Reserve fund contributions (2017)£1,761£1,761Allowed in full
Reserve fund contributions (2017)£530.27£530.27Allowed in full
Reserve fund contributions (2017)£5,181.38£5,181.38Allowed in full
Reserve fund contributions (2017)£5,865.80£5,865.80Allowed in full
Legal & professional costs (2018)£570£0Disallowed entirelyNot payable under the lease
Cleaning (2018)£242.25£242.25Allowed in full
Management fees (2018)£600£400ReducedNo Section 20 consultation, Fee excessive for service delivered
Management fees (2018)£400£0Disallowed entirelyNo Section 20 consultation, Not payable under the lease
Management fees (2018)£57£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2018)£80£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Reserve fund contributions (2018)£6,301.42£6,301.42Allowed in full
Other charges (2019)£16£0Disallowed entirelyNot payable under the lease
Management fees (2019)£600£400ReducedNo Section 20 consultation, Fee excessive for service delivered
Management fees (2019)£80£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2019)£40£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2019)£80£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Reserve fund contributions (2019)£7,426.24£7,426.24Allowed in full
Other charges (2020)£90£90Allowed in full
Reserve fund contributions (2020)£978.32£978.32Allowed in full
Management fees (2021)£600£400ReducedNo Section 20 consultation, Fee excessive for service delivered
Management fees (2021)£360£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2021)£80£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered
Management fees (2021)£940£0Disallowed entirelyNo Section 20 consultation, Fee excessive for service delivered

Section 20C order: granted.

Key passages (verbatim)

“management fee – see above (£400 maximum for the year)”
On management fees
“management fee – see above”
On management fees
“management fee – see above”
On management fees
“management fee – see above. In addition, this is the liability of flat 1”
On management fees
“management fee – see above”
On management fees
“management fee – see above. Also a liability for flat 1”
On management fees
“They prepared service charge accounts even though they clearly did not know how a sinking fund should be kept, they did not realise that as their contract was for more than one year, the leaseholders must be consulted prior to the appointment and there was no evidence of a signed reconciliation account of service charges being served each year.”
Of Castor Consulting / Respondent (reserve fund management)
“Some would no doubt suggest that the reason for not employing managing agents was so that Mr. de Silva could earn some money from the property in addition to ground rent as his evidence was that he owned Castor Consulting or at least had an income from it.”
Of Respondent / Mr de Silva (appointment of Castor Consulting)
“it seems to this Tribunal that the application has revealed serious deficiencies in the way the Respondent has conducted itself within the period covered by this application.”
Of Respondent (conduct during application period)
“This issue was extremely concerning to the Tribunal.”
Of Reserve fund / Respondent

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.