Decision summary

LON/00BB/LSC/2020/0216 — service charge decision

In LON/00BB/LSC/2020/0216, decided 4 December 2020, the First-tier Tribunal considered 14 disputed service charge items at 79 Sheringham Avenue, Manor Park, London, E12 5PF and found largely for the leaseholder: 14 items were reduced or disallowed. Full decision on GOV.UK below.

Property: 79 Sheringham Avenue, Manor Park, London, E12 5PF
Decision date: 4 December 2020
Full decision: Read on GOV.UK

Managing agent named in the decision: Warwick Estates Property Management Limited.

What was challenged and what the tribunal decided

ItemDemandedAllowedOutcomeGrounds
Other charges (2018)£250£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost
Other charges (2019)£260£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Landlord could not evidence the cost
Other charges (2018)£85£0Disallowed entirelyLandlord could not evidence the cost, Costs unreasonably incurred (s19(1)(a))
Other charges (2018)£120£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Poor standard of work
Repairs & maintenance (2018)£331£0Disallowed entirelyLandlord could not evidence the cost, Works not necessary
Repairs & maintenance (2019)£300£0Disallowed entirelyLandlord could not evidence the cost, Works not necessary
Management fees (2018)£309£0Disallowed entirelyLandlord could not evidence the cost, Fee excessive for service delivered
Management fees (2019)£318£0Disallowed entirelyLandlord could not evidence the cost, Fee excessive for service delivered
Other charges (2018)£180£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2019)£220£0Disallowed entirelyCosts unreasonably incurred (s19(1)(a)), Standard not reasonable (s19(1)(b))
Other charges (2018)£17£0Disallowed entirelyLandlord could not evidence the cost
Other charges (2019)£32£0Disallowed entirelyLandlord could not evidence the cost
Reserve fund contributions (2019)£200£0Disallowed entirelyNot payable under the lease
Other charges (2020)£1,990.60£0Disallowed entirelyNot payable under the lease, Landlord could not evidence the cost

Section 20C order: granted.

Key passages (verbatim)

“The Tribunal can see no justification for these fees. All that the lease required was for the landlord to quantify the sums that it had expended in 2018 and 2019.”
On other charges
“The Tribunal can see no justification for these fees.”
On other charges
“The Tribunal therefore disallows all the sums claimed for 2018 and 2019. The Respondent has produced no evidence to contradict this.”
On other charges
“The bill was reduced because it was unable to carry out a test as there is no communal supply. Any competent managing agent should have been aware of this. This charge is manifestly unreasonable.”
On other charges
“No invoices have been provided. The Respondent has not given any indication what works were executed… We accept the Applicant's evidence and disallow these claims.”
On repairs & maintenance
“No invoices have been provided. The Respondent has not given any indication what works were executed… The actual expenditure of £300 in 2019 was the same as the estimate. This seems surprising.”
On repairs & maintenance
“The Tribunal is not impressed by the 'Works Orders' whereby 'Warwick Estates' appoints 'Warwick Estate Property Management Limited' (see [21] above). Warwick Estates is no more than a trading name for Warwick Estates PML (see [5] above). It cannot appoint itself. In 2018, it seems to have appointed itself on four separate occasions (see sub-paragraphs (ii), (iii), (iv) and (v)). These works orders seem to be no more than a superfluous paper trail.”
Of Warwick Estates Property Management Limited — Works Orders
“The bill was reduced because it was unable to carry out a test as there is no communal supply. Any competent managing agent should have been aware of this. This charge is manifestly unreasonable.”
Of Warwick Estates — abortive electrical test
“These seem to be no more than a paper exercise by Warwick Estates to justify an additional payment.”
Of Warwick Estates — Risk Management reports
“It is therefore impossible for the Respondent to contend that these reports were obtained for the benefit of the tenants.”
Of Risk Assessment reports — disclaimer excluding tenants

This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.